In this insightful episode, join us as we sit down with John Blankensop, a quality management expert, to explore the pivotal shift from "little q" to "Big Q" in quality management. This episode, part of our Quality Talk series, unpacks the transformative impact of moving beyond basic product...

Are you achieving efficiency and productivity at the expense of quality? In today's competitive business environment, striking the right balance between efficiency, productivity, and quality excellence can be a constant challenge. Leaders often prioritize speed and cost-effectiveness,...

Quality Management boomed post-WWII with Deming & Juran's advancements in Japan, leading to their industrial dominance. However, after the rise of Total Quality Management (TQM) in the 80s, Quality Management has experienced a prolonged period of stagnation. Today, the Quality Management...