In this insightful episode, join us as we sit down with John Blankensop, a quality management expert, to explore the pivotal shift from "little q" to "Big Q" in quality management. This episode, part of our Quality Talk series, unpacks the transformative impact of moving beyond basic product quality control to embracing a holistic approach that integrates quality as a core, strategic component of business success. John dives into the frameworks, strategies, and real-world examples that...

Are you achieving efficiency and productivity at the expense of quality? In today's competitive business environment, striking the right balance between efficiency, productivity, and quality excellence can be a constant challenge. Leaders often prioritize speed and cost-effectiveness, inadvertently neglecting the importance of robust quality management systems. This can lead to disastrous consequences, as evidenced by recent high-profile failures in industries like automotive, aerospace,...

Quality Management boomed post-WWII with Deming & Juran's advancements in Japan, leading to their industrial dominance. However, after the rise of Total Quality Management (TQM) in the 80s, Quality Management has experienced a prolonged period of stagnation. Today, the Quality Management field is still only sleepwalking. Many quality professionals report that Quality Management is no longer viewed as a strategic imperative within their companies. Our Wake up Quality Management episode...

Good quality is good business. But how can you as a quality professional build and nurture a Culture of Quality? Our panel of experts answers this question and discusses how to successfully drive a culture of quality, with the goal of improving quality of an organization’s output and operations in a way that is sustainable and lasting. Join our live webinar to ask your questions and engage in a lively conversation in which we: Discuss critical success factors and potential pitfalls Learn...