From "little q" to "Big Q" - Driving Cultural Transformation in Quality Management
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Description
In this insightful episode, join us as we sit down with John Blankensop, a quality management expert, to explore the pivotal shift from "little q" to "Big Q" in quality management. This episode, part of our Quality Talk series, unpacks the transformative impact of moving beyond basic product quality control to embracing a holistic approach that integrates quality as a core, strategic component of business success. John dives into the frameworks, strategies, and real-world examples that underscore the value of "Big Q" and offers practical guidance for initiating this change within your organization. What You'll Learn: Understanding "Big Q": Learn the crucial differences between "little q" and "Big Q," and why making this shift can define your organization’s long-term success. Discover why “little q” costs, but “Big Q” pays. Influencing Leadership: Get actionable strategies to help leadership recognize quality as a strategic priority. Driving a Quality Culture: Gain insights on the roles of leadership, technology, and employee engagement in fostering a quality-driven culture. Measuring Total Cost of Quality (TCoQ): Learn methods to quantify and communicate the financial benefits of adopting "Big Q." Tune in to discover how adopting a "Big Q" mindset can position your organization for sustainable success and practical steps to start this journey today. For more information see www.alisqi.com
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