Reviews
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“I cannot listen to this guy’s voice anymore. Too many voice breaks/cracks for me”
c money nyc via Apple Podcasts ·
United States of America ·
07/30/19
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“I’m loving each episode and seeing how customer service is put above making profit. Keep the episode coming!”
sba182 via Apple Podcasts ·
United States of America ·
06/18/19
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“Just like a successful business who has repeat customers, I subscribed because of the quality in-depth reviews this podcast serves up.”
GreggRoosenboom via Apple Podcasts ·
United States of America ·
05/21/19
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“Best podcast that provides insight into great customer experiences. I don’t think there are many podcast like this one. Keep it going I’m glad you guys are doing a season 2!”
Jhill615 via Apple Podcasts ·
United States of America ·
05/08/19
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“Great job across vertical industries! As a principal and gm of New Hampshire’s #1 hotel / I love this podcast!”
bosteve in NH via Apple Podcasts ·
United States of America ·
04/18/19
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“I am surprised at how much I liked this podcast. Not because of the subject, but because most of the shows I listen to are true crime or medical field related. RC has really great information and gains unique perspectives from both employees and customers, showing us how companies that people...”Read full review »
jencovi via Apple Podcasts ·
United States of America ·
12/03/18
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“I’d have to say I check everyday to see if there is a new episode even though I know it comes out every two weeks. One of the best business podcasts I’ve found.”
JoeBunt via Apple Podcasts ·
United States of America ·
08/29/18
“This is a warm fuzzy story and was clearly made before they announced their terrible changes that will cost everyone even more this past Tuesday. Gonna have to put out these episodes a little quicker if you want to be relevant in this tech age!”
Darrin Priest via Apple Podcasts ·
United States of America ·
07/03/18
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“I think it’s fair to be a little more critical of the companies you highlight. The MoviePass episode didn’t skim the surface of the drastic changes it’s introducing to its users, often with little to no prep time. After Avengers, we can’t see the same movie more than once, and now they’re toying...”Read full review »
NessaMaria via Apple Podcasts ·
United States of America ·
07/03/18
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“Nice start. Hope you include more women experts in your subsequent episodes.”
This is a Nickname KL via Apple Podcasts ·
United States of America ·
06/20/18
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“... and for me that’s a praise.
So well done. So much production value and yet with so much personality.
Starting season with Trader Joe’s sets a great mood for following episodes. Are you recording it in Hawaiian shirts too?
Great podcast, not just for business geeks but for the rest of us...”Read full review »
Mati K. via Apple Podcasts ·
United States of America ·
06/20/18
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“#CX is soooo important... there is too much competition in the market today for companies to succeed unless they are hyper focused on a great customer experience. Can’t wait for the first episode of this show on great #CX.”
Monica-SF via Apple Podcasts ·
United States of America ·
05/08/18
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