Episodes
New Yorkers were introduced to Uber Elevate's latest development last week when Uber Copter rides to JFK airport became available to all riders with the Uber app. This comes just three months after the ride-hailing company began on-demand helicopter rides to NYC-based Platinum and Diamond rewards members in July. Brian Kelly, The Points Guy, invited Eric Allison, the head of Uber's Aviation Programs, on Talking Points, to find out why Uber decided to infiltrate this market, their plans for...
Published 10/07/19
Delta CEO Ed Bastian joins Talking Points during the Skift Global Forum to talk about the airline's growth since going bankrupt in 2005, the pains of airport infrastructure, and how Delta is freezing its carbon footprint. For information regarding your data privacy, visit acast.com/privacy
Published 10/02/19
Cobranded airline cards have been getting more features as of late, so it’s great to see that today, Amex is announcing a host of changes across the entire portfolio of Delta credit cards, adding new perks and adjusting or removing a handful of existing ones. Sandeep Dube, who runs Delta SkyMiles, and Eva Reda from American Express swing by the TPG office in NYC to sit down with Brian Kelly to discuss the latest details on their announcement to relaunch their cards portfolio. For information...
Published 09/30/19
Extra Extra! We have some big news on this episode of Talking Points. Brian Kelly sits down with Luc Bondar, United Airlines’ Vice President of Loyalty, to dig into some significant changes coming to the airline’s frequent-flyer program, MileagePlus. For information regarding your data privacy, visit acast.com/privacy
Published 09/24/19
Ted Christie, the CEO of Spirit Airlines, joined Talking Points to share how "America's most hated airline" is now making strides to evolve from that once-infamous tagline, adding comfier seats and a revamped loyalty program in an aim to become your go-to for any and all leisure travel. For information regarding your data privacy, visit acast.com/privacy
Published 09/18/19
As part of an exclusive TPG Reader Event at the Delta Flight Museum, Talking Points went live in front of an audience of more than 200 people, and we're sharing it with you! Brian Kelly, The Points Guy, sat down with Gil West, the Senior Executive VP and COO for Delta. West is responsible for Delta's worldwide operations — which means you can thank him for Delta's impressive on-time performance. Tune in to hear about Delta's decision behind the A220, where West thinks biometrics will fit in...
Published 09/11/19
Ric Elias, the CEO and co-founder of Red Ventures, is a survivor of the “The Miracle on the Hudson.” He joins Talking Points to share how this near-death experience has shaped the way he runs his business, his role as a father, and his life philosophy. He is also a Puerto Rican native and explains RV’s Forward787 program, an initiative that will bring talent and resources back to the island in a post Hurricane Maria reality.
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Ted Talk: 3 Things I learned While My Plane Crashed
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Published 09/04/19
American Express CMO, Elizabeth Rutledge, joins Brian Kelly on Talking Points. In her 25-plus years with the company, Rutledge has overseen the beloved Platinum and Gold cards, the message behind the brand's M.O., "Powerful Backing." Brian and Elizabeth discuss how Amex is committed to social impact, community building and fostering the next generation...and the story behind their collaboration with Lin-Manuel Miranda. For information regarding your data privacy, visit acast.com/privacy
Published 08/28/19
This week, join Talking Points on a trip over to Chase’s flagship branch in New York City. JP Morgan’s head of branch banking and wealth management, Pam Codispoti led a conversation with Brian Kelly to find out how he earns and redeems his Ultimate Rewards, and Brian shares tips for those looking to do the same. You’ll also hear a bit about how The Points Guy got its start, TPG's favorite redemption and advice for separating personal and business spend. For information regarding your data...
Published 08/21/19
Tune in for a credit card low-down with TPG's credit card editor Benét Wilson. Wilson's an AvGeek at heart, but she's also a credit card warrior. She explains everything from building your credit and avoiding FAKO scores to choosing the right premium rewards card and identifying the most valuable sign-up bonuses. Plus, she even throws in what she thinks is the number one underdog card. For information regarding your data privacy, visit acast.com/privacy
Published 08/14/19
Meyer details his quest to eliminate tipping — at his own restaurants and beyond, explains how travel influences his "Enlightened Hospitality" M.O., and evaluates the role of technology in the ever-evolving global dining world. For information regarding your data privacy, visit acast.com/privacy
Published 08/07/19
Brian welcomes Richard Kerr as the latest full-time addition to the TPG team. You'll learn all about his new role at The Points Guy, along with some of Richard's favorite points and miles topics, including transferring points to airlines, disputing resort fees, making the most of Delta SkyMiles and where to invest your loyalty if you've had enough of Marriott Bonvoy. For information regarding your data privacy, visit acast.com/privacy
Published 07/31/19
Does common sense go out the window when people get on an airplane? We've seen passengers end up in jail for painting their nails, play barefoot footsies and even use the air vent to dry their underpants. There is a place where these passengers can be held up for internet ridicule. On this episode of Talking Points, Brian Kelly — The Points Guy — sits down with Shawn Kathleen "SK", the woman behind the hilarious and cringe-worthy Instagram account Passenger Shaming.
For information...
Published 07/24/19
Your questions answered! Host Brian Kelly answers your points & miles questions from the TPG Hotline. Callers from all over the US asked: how to watch out for phantom availability; when to choose a co-branded card over a travel rewards card; and the best ways to redeem Avios. Plus, we do a deep dive around LGBTQ travel inquires. If you have a question, give us a call at 1-877-TPG-TRVL For information regarding your data privacy, visit acast.com/privacy
Published 07/17/19
Sara Nelson explains why she won't fly the 737 MAX, whether she thinks Delta's flight attendants should unionize, and how she fights for workplace equality as the President of the Association of Flight Attendants. For information regarding your data privacy, visit acast.com/privacy
Published 07/10/19
Zuckerberg shares her career trajectory, experience as a United Airlines Global Services member, and how the travel industry could improve as a whole. For information regarding your data privacy, visit acast.com/privacy
Published 07/03/19
The President of American Express Travel, Audrey Hendley, explains the decision behind making prepaid Fine Hotels & Resorts stays bookable with Membership Rewards points, as well as the benefits of booking through Amex travel. If you've been thinking about getting the The Platinum Card® From American Express, you won't want to miss this episode. For information regarding your data privacy, visit acast.com/privacy
Published 06/26/19
Kimahli Powell, Rainbow Railroad's Executive Director, joins Brian Kelly on this special episode of Talking Points. Powell explains the details behind Rainbow Railroad's mission and life saving work, including how they identify cases, the costs it takes and the challenges that come along the way in helping LGBTQ refugees seek asylum. For information regarding your data privacy, visit acast.com/privacy
Published 06/20/19
In honor of International Pride Month/Stonewall 50, Talking Points is celebrating. This episode features the inimitable Trixie Mattel, a RuPaul's Drag Race All Star and named one of the Most Powerful Drag Queens in America by NY Magazine in 2019. Trixie chats with Brian Kelly about traveling in drag, her flight rituals, and why she's are ultra brand-loyal to Delta.
Published 06/12/19
Martha Stewart gives TPG the rundown on her partnership with MSC Cruises, tells us about her worldly travels, and shares what she's been up to with Snoop Dogg.
Published 06/05/19
Talking Points now drops on Wednesdays! Toady we have another 'Best Of' to highlight the women who are dominating the travel space. On this episode, you'll hear interviews with Caryn Seidman-Becker, the CEO and co-founder of CLEAR, Kristin Lemkau, the CMO of Chase, and Joanna Geraghty, JetBlue's president and COO.
Published 05/29/19
We bring you a Talking Points 'Best Of' this week. Today is all about hotels! Hear a quick break down of some favorite Talking Points episodes - from Hilton Honors, the World of Hyatt program, and everything you need to know about timeshares with Wyndham Destinations.
Published 05/21/19
Today's episode is all about how TPG is growing, from who we want to join our team to how we’re changing what we write about. Kate O'Brien, our director of business development, details our relationship with our affiliate partners and why she loves being on the revenue side of the operations. From the editorial side, Scott Mayerowitz, our executive news director, highlights our editorial growth, the jobs we’re hiring for, and what we prize in TPG employees.
Published 05/14/19
Brian Kelly sits down with the hilarious comedian and actress Heather McMahan. Heather, who has aviation in her blood, details how two generations of family members influenced her love of Delta Air Lines. Brian gets the scoop on Heather's plans for her own travel show and her flying pet peeves — like passengers who wear open-toe shoes and go commando under sweatpants. Plus, learn Heather's tricks on what to pack for two weeks in one carry-on for your favorite global destinations.
Published 05/07/19
For this episode, Talking Points is on location from London to help celebrate the launch of TPG’s newest office. Nicky Kelvin, the Director of Content of TPG UK sits down with Brian Kelly to explore the points and miles space in Britain. As the ‘Miles Mogul’ on Instagram, Kelvin spent several years as a record label attorney and photographer sharing his passion for miles and points tips. Now, he’s thrilled to oversee UK focused content for TPG, explore the burgeoning British credit card...
Published 04/30/19