What’s the key to success in building a relationship- and referral-based business? Getting to the heartbeat behind the spreadsheet. Connecting with the people behind the numbers. That’s fundamental to the approach of today’s guest, who’s been a sales leader for home builders for years. Amer Syed has served at Century Communities, Toll Brothers, Shea Homes, and Meritage, before recently joining Beazer Homes as Vice President of Sales. He joins The Customer Experience Podcast to discuss: What three-tiered approach you should take to joining your next teamWhy you should be doubling-down on emotional connectivityHow to make better tech and automation choicesHow to get past the numbers and connect with the people behind them. More information about Amer Syed and today’s topics: LinkedIn Profile: https://www.linkedin.com/in/amer-syed-2107414/Company Website: https://www.beazer.com/Other Relevant Links: How to Win Friends and Influence People; Chick-fil-A Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.