Reviews
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“I have been lucky enough to not only be a listener of this podcast, but able to speak to the customer experience platform as well.
This podcast dives deep in the different areas of the customer experience and defines it from the perspective of different businesses as well.
This is an engaging...”Read full review »
Shannan Berry via Apple Podcasts ·
United States of America ·
01/24/23
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“I can’t get enough of the show. Each episode unlocks great new ideas and concepts and helps build the vocabulary and momentum toward CX! Well done to Ethan and all the guests.”
kevnichols76 via Apple Podcasts ·
United States of America ·
09/17/22
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“Ethan's a great host. I like how natural he is, together with his guests, they give great insights about the industry and they have the most entertaining and inspiring stories. This podcast is great at providing real insights that are attainable and tangible!”Read full review »
Facqt Media via Apple Podcasts ·
United States of America ·
08/08/22
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“I have personally hosted over 300 podcast episodes and ben on countless other shows as a guest. My experience in being interviewed by Ethan was unmatched. He did his homework on me and my content like nobody else has. This makes for such a thoughtful and contact rich experience for all involved....”Read full review »
Jpdxflyer via Apple Podcasts ·
United States of America ·
06/30/22
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“Ethan's way of hosting is just brilliant! His way of drawing information from guests is just different. His questions are always well thought out, and the answers and insights they bring are always valuable.”Read full review »
howardtnyc via Apple Podcasts ·
United States of America ·
04/19/22
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“I love the diversity of guests and topics discussed on the podcast. Great length, pace and conversational tone. Always informative!”
James Hardeman via Apple Podcasts ·
United States of America ·
03/07/22
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“Ethan is an incredible host who asks thoughtful questions and digs deeper into the thoughts behind the answers. He keeps the conversation engaging and fun while making sure he is gathering actionable advice for the listeners. It was a wonderful experience joining Ethan for a conversation and...”Read full review »
bguttdyhb via Apple Podcasts ·
United States of America ·
03/07/22
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“Ethan is an excellent host. Although listening to the podcast is a learning experience, the tone is very conversational and enjoyable. I highly recommend it for anyone who wants to learn more about CX best practices.”
PJC Comm via Apple Podcasts ·
United States of America ·
02/24/22
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“Ethan is an extraordinary host and the production of this podcast is top-notch. He is thorough, thoughtful and conversationally engaging. As a recent guest I can say firsthand that speaking with him was truly an "effortless experience" If any part of your job involves the experience of...”Read full review »
Rick DeLisi via Apple Podcasts ·
United States of America ·
02/04/22
“The Customer Experience Podcast has great content for customer experience driven leaders. Ethan is an excellent host who asks thought provoking questions. The conversational style of the show feels like a dinner party conversation more than a college lecture.”
MarkR2355 via Apple Podcasts ·
United States of America ·
11/01/21
“Whether you’re well established in your career or just getting started, this is a must-listen podcast for you! Ethan does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving business you can be proud of with customer...”Read full review »
ASobering via Apple Podcasts ·
United States of America ·
10/25/21
“Each and every one of these podcasts are full of sound theory and actionable strategies. Do you need to improve your or your company’s CX? Save this podcast now and start listening!”
LinkedInExpert via Apple Podcasts ·
United States of America ·
09/28/21
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“Ethan and the gang are real pros and they bring valuable information to every episode.”
Shep Hyken via Apple Podcasts ·
United States of America ·
09/13/21
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“Ethan is such a thoughtful host and he asks great questions. In this way, he models good customer care — he’s taking care of his listeners. You definitely want to make this podcast essential listening on your playlist.”
Nfrodom via Apple Podcasts ·
United States of America ·
08/03/21
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“I had so much fun listening to these podcasts with Ethan and even more excited when I got to a guest. I know there is a lot of content out there these days, but make sure you find time for this one. You won’t regret it!”
BattlestarMav via Apple Podcasts ·
United States of America ·
07/22/21
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“This podcast never fails to dissapoint with insightful conversations, topical content, and through provoking questions. With the engaging and gracious Ethan Beute as the host, this podcast is one that every business leaders needs to be subscribed to.”
Dennis_Geelen via Apple Podcasts ·
Canada ·
06/03/21
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“Love Ethan’s questions he ask of his guest. They provide real insights.”
#GMD2021! via Apple Podcasts ·
Australia ·
05/20/21
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“Today’s businesses differentiate based on the customer experience that they deliver. The conversations on this podcast equip sales marketing & CS leaders to make the changes to adapt to this new reality.
The host asks great questions and features phenomenal guests. It’s a must listen in my...”Read full review »
Logan Lyles via Apple Podcasts ·
United States of America ·
05/14/21
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“I love this podcast for a lot of reasons and had a blast being interviewed as a guest. Ethan is masterful at getting his guests to boil things down to the true humanity of business and of customer service. It is so easy, and so much less interesting to talk about processes and data and systems....”Read full review »
Noops itunes via Apple Podcasts ·
United States of America ·
05/11/21
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“Ethen is fantastic host and the guests and topics are almost always informative and thought provoking. The podcasts also introduce a lot of great startups with their history and the problem they are aiming to solve for their customers with a focus on CX best practices and tools driving optimal...”Read full review »
BanooB via Apple Podcasts ·
United States of America ·
05/07/21
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“I enjoyed being a guest on this podcast. Great topics and questions and a natural conversation. Thanks!”
grant farhall via Apple Podcasts ·
Canada ·
02/18/21
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“This is my favorite podcast about CX in the B2B SaaS space. Ethan is the most engaging host and creates compelling stories with every guest he brings on the show. The content ranges from small to big companies, and offers a diverse range of perspectives from customer success to marketing to...”Read full review »
laurenculbertson via Apple Podcasts ·
United States of America ·
02/18/21
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“The experience of being a guest on this podcast is second only to that of being a listener. Ethan truly takes the time to get to know the guests, the company, and the topic at hand – ensuring the conversations are rich with insight and that each episode has thoughtful takeaways. I’ve thoroughly...”Read full review »
KristieOrnelas via Apple Podcasts ·
United States of America ·
02/15/21
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“The ROI on the time I spend listening to this podcast is some of the best of any content I consume. I’ve learned so much about customer experience and marketing from the show. Thanks, Ethan, for always inviting on compelling, impactful leaders who give me interesting ideas to think about and...”Read full review »
BrittanyHodak via Apple Podcasts ·
United States of America ·
02/12/21
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“Ethan and the BombBomb team produce a podcast that hits the core of what it means to create and deliver the best possible customer experience. From each curated topic to the guests chosen, they do an awesome job of delivering helpful and innovative content that can apply to every aspect of your...”Read full review »
SEGuitar via Apple Podcasts ·
United States of America ·
12/22/20
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“Engaging topics and lively discussion make this podcast a must-listen! Host Ethan Beute knows just how to get the best out of his guests, and each conversation meanders through fun and unexpected territory.”
CreativityAtWork via Apple Podcasts ·
United States of America ·
12/14/20
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“Awesome podcast thanks team!”
High ffi via Apple Podcasts ·
Great Britain ·
12/01/20
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“There is so much gold in every episode of this podcast and Ethan takes the time to really get to know who he’s interviewing. Not only will you get customer experience ideas, you will learn many lessons that will apply to all areas of your life. Highly recommended!!”
JKaylor via Apple Podcasts ·
United States of America ·
11/30/20
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“I’ve seen B2B sales and service go through a massive transformation over the past 20 years. And I believe BombBomb has been a leader in that shift.
Fantastic insights and guidance on how to set your company apart by delivering a personalized and meaningful customer experience.”
justanothercasper via Apple Podcasts ·
United States of America ·
11/16/20
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“I am a fan of the Customer Experience podcast (not just because I got to be a speaker/guest on the show). The CX conversations are enlightening and thought provoking. I'm also a fan of the Bombbomb video platform too. There’s not enough white space here to list all the reasons why. Listen....”Read full review »
Stacy Sherman-DoingCXRight® via Apple Podcasts ·
United States of America ·
11/10/20
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“Thank you Ethan and team for the opportunity to be a guest on your show! And thank you as well for the excellent coverage and promotion of the episode on social media and elsewhere. I appreciate the superb content and guests on all your shows - the subject matter is especially timely in 2020....”Read full review »
Joe2bobb via Apple Podcasts ·
United States of America ·
09/30/20
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“Ehtna and his guests provide some incredibly actionable and compelling content on how to effectively grow your business by championing your customer. I highly recommend this.”
SimbarDube via Apple Podcasts ·
Turkey ·
09/28/20
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“This podcast is one of the best business podcasts I’ve ever had the privilege of hearing. Ethan is one of the smartest and most intuitive people I’ve encountered, and serves as an incredible host. Fantastic work, BombBomb- as usual.”
businessguru19 via Apple Podcasts ·
United States of America ·
09/23/20
“You don’t need to work in CX to get value out of this podcast. The team has done an exceptional job finding a wide variety of fields and backgrounds to help illustrate the strategy that goes into CX and how important it is for your company to get right if you ever want to level up.”
JPHuber via Apple Podcasts ·
United States of America ·
09/08/20
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“Amazing podcast, great content. Highly recommend!”
Nema Neemska via Apple Podcasts ·
United States of America ·
08/21/20
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“Schedule this podcast into your day. If you are a woman or if you know a woman, you will be impressed by this presentation on how to get yourself set to race to the top. This old man sure learned a LOT! Thanks!!”
chasnboosdad via Apple Podcasts ·
United States of America ·
05/29/20
“Love Ethan's work at BombBomb (great product too) and his podcast nails customer experience and it's relevance to business leaders today. Learn from the best how to create differentiation and drive custoemr loyalty by creating experiences that stand out and deliver value your customers need.”Read full review »
InboundGuy via Apple Podcasts ·
United States of America ·
05/28/20
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“CX is still getting its legs. Many companies are confused with what CX is, where it sits and how to do it right. Great podcast. Lots of actionable tips. Highly recommend!”
ByStefC via Apple Podcasts ·
United States of America ·
05/18/20
“Customer experience is a topic that confuses many. Ethan is very good at exploring all the different angles that make this such an important issue for companies today. I recommend the show for people who are trying to crack the code on CX at their company or who are interested in consumer...”Read full review »
Mookie44 via Apple Podcasts ·
United States of America ·
05/07/20
“Ethan does a fantastic job of exploring one of the most important business trends right now - customer experience. This isn’t one of those shows that just scratches the surface. By interviewing some of the top thinkers on this topic, Ethan digs in deep to find interesting insights. Highly...”Read full review »
jrougeux via Apple Podcasts ·
United States of America ·
04/16/20
“Ethan and the team at BombBomb make a great product and a great podcast. Ethan asks great questions and pulls the key points out of his guests while keeping it light and entertaining for professional salespeople, sales managers, business owners, and entrepreneurs.”
Wes Schaeffer via Apple Podcasts ·
United States of America ·
03/14/20
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“If you're looking for a podcast that will challenge the way you think about your customers and most importantly, act, this is it. Unfortunately, a lot of podcasts these days are poorly executed. The hosts doesn’t investigate their guests, only ask high level questions, and don't dig deep...”Read full review »
Pazo112 via Apple Podcasts ·
United States of America ·
01/20/20
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“Really enjoy this podcast and all the great guests on such an important topic. As a fellow CX podcaster, I know how hard it is to create great content, so kudos to Ethan and his team!”
Dgcubfan via Apple Podcasts ·
United States of America ·
09/25/19
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“Ethan is able to produce clear, actionable tips from his guests that will help grow your business in a modern way. Video, reviews, and more -- great stuff in here”
Newman999 via Apple Podcasts ·
United States of America ·
09/11/19
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“Disclaimer: I have been a guest on the show but was a listener beforehand and enjoyed the mix of resources that Ethan and company provide to the CS community. If you are looking for a breakdown on each episode I also recommend checking out their blog that accompanies each episode.”
kipowen via Apple Podcasts ·
United States of America ·
09/03/19
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“Building any great business is about putting your customer first and delivering them with the best experience you can. Ethan does a great job diving into this topic in an engaging, yet approachable way!”
Marcnl3000 via Apple Podcasts ·
Netherlands ·
07/09/19
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“Ethan is great, super intricate and drives great topics. Overall the episodes are excellent and really pack a lot of great call to actions with very important topics through the different guests in the show!”
Chileno2557! via Apple Podcasts ·
Netherlands ·
07/05/19
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“These practical subjects will help your business”
AlanTheBriggs via Apple Podcasts ·
United States of America ·
05/20/19
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“I’m loving the conversations that come out of this podcast. The Key ideas are articulated clearly and with playful banter that display a genuine and authentic experience.”
JoeBCO via Apple Podcasts ·
United States of America ·
04/24/19
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