Can this technology support a principle that I believe in? This is a critical question — but one that’s not asked often enough in our race to evaluate, acquire, and implement new tools into our businesses. We talk with Dermot Buffini, CEO of Buffini & Co. who shares the importance of excellence. When you’re making a business decision, are you putting your name to the work you do? Odds are, if you’re not, you have much room for improvement regarding customer experience. Join us as we discuss:Why a focus on excellence will be your best differentiator How to build and maintain high-quality relationships and service even with rapid scalingHow to recognize your strengths and break out of a commodity market for long-term successWhy fads and new technologies aren’t necessarily the golden keyWhy time and relationships are some of the most important commodities More information about Dermot Buffini and today’s topics:LinkedIn Profile: https://www.linkedin.com/in/dermot-buffini-04316431/Company Website: https://www.buffiniandcompany.com/Other Relevant Links: Free Business Consultation; The Masters