Coming Soon - The Customer Onboarding Podcast with Jamie Cole (Chief of Staff, TaskRay)
Description
The Customer Onboarding Podcast is coming soon to Apple Podcasts, Stitcher, Spotify, and wherever you listen.
Join our host Jamie Cole, Chief of Staff at TaskRay, as she uncovers the hard-won lessons in customer onboarding from leaders of innovative brands in SaaS, telecommunications, franchise development, healthcare and beyond.
Each episode, Jamie and guest will equip you with a playbook to optimize your current customer onboarding program including strategic initiatives to implement cross-functionally, tactical tips to help your team become more effective, and collaborative initiatives to ensure cohesion between departments.
Subscribe today to catch the first episode and stay-up-to-date with the latest from the voice of the customer onboarding industry.
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Donna Weber (Founder, Springboard Solutions) to discuss the neuroscience behind customer onboarding, how to approach customer issues psychologically and more.
Published 06/22/20
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Shannah Van Winkle (Principal, Van Winkle Consulting) to discuss why onboarding can be an accelerant to achieving value realization, whether to hire technical vs relationship-based CSMs and more.
Published 06/15/20
In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with John Drinane (Sales Enablement Manager, Revenue River) to discuss the Time-to-Value equation, how to effectively communicate with customers and more.
Published 06/08/20