In this episode of The Edge of Excellence, Matt is joined by Madi McSwain, an insurance agent with Indiana Farm Bureau Insurance. Madi shares her unique journey and the strategies she has employed to achieve success in her professional life. She emphasizes the importance of relationship-building, strategic planning, and maintaining a customer-focused approach. You'll discover the challenges Madi encountered in her early days starting from scratch, the sacrifices she made, and the relentless work ethic that drove her to the top. Be inspired by her story of perseverance, dedication, and the strategic choices that have defined her career. You'll also get a glimpse into the impact of supportive relationships and how Madi's upbringing and the encouragement from loved ones have played a pivotal role in her achievements. Don't miss another episode of The Edge of Excellence podcast. Leave a review and subscribe today! What You Will Learn In This Show: The advantages of being a multi-line agent and how it simplifies clients’ insurance needs, making it cost-effective and easier to manage.The challenges and rewards of starting as a scratch agent, focusing on new business development, and transitioning to managing a book of business through referrals.The value of giving back and helping others, inspired by the guest’s own experiences and the positive impact of her internship.The career progression within the insurance industry and the skills and attitudes necessary to advance from entry-level to higher responsibilities.And so much more... Resources: Madi's LinkedIn Indiana Farm Bureau Insurance