Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Ori Sandler the Global Director of Customer Experience @HiBob

Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Karen Geva the Head of Product Management, Customer Data Platform @SAP We talked about data, customers, brands and how to improve the customer journeys in the new world using multiple data inputs.

Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Ophir Shay which is the Director of Customer Success @ Visitt We talked about people - the users of Visitt. Ophir has a unique approach in how to build an app for "low tech" users. He shared about his...

Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Idan Zalzberg which is the CTO @Agoda We've talked about his unique approach in building the technology and implementing AI as part of the CX strategy for Agoda's customer's.

Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Marina Champagner which is the VP of Customer Experience @GlassesUSA.com. We've talked about here unique approach in providing human touch in a digital world.

Welcome to The Future of CX - the podcast where we share our experience, knowledge and meet with interesting people from the industry to build together The Future of CX The podcast is for everyone working or planning to work in the customer support/CS/CX industry. In this episode we hosted Yaniv Markovski which was one of the first employees at OpenAI. Learn more about OpenAI's journey and the future of customer experience in the age of AI.