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Beyond Philosophy LLC
The Intuitive Customer
Improve Your Customer Experience To Gain Growth
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as a global influencer on Customers, and Prof. Ryan Hamilton, Emory University discusses how you can improve your Customer Experience and gain growth. This review sums it up: "The dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their won perspective, and play off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". It is brought to you by Beyond Philosophy...
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Ratings & Reviews
4.7 stars from 60 ratings
Great rapport & variety
Stumbled across this podcast after a networking meeting and really enjoyed the structure of the shows, the rapport between the presenters and the variety of topics covered within CX. Thanks for coming with me on my dog walks!
abfab_89 via Apple Podcasts · Great Britain · 07/07/21
Great podcast
Relevant topics + knowledgeable and funny hosts. I totally recommend this podcast.
AppOpina75 via Apple Podcasts · Spain · 04/22/21
Great podcast!
One of my favorite shows. It’s very insightful and I highly recommend this podcast to anyone from consumers to CS/non-CS professionals.
Jenn5658 via Apple Podcasts · United States of America · 04/08/21
Recent Episodes
Is Customer Experience dying? Yes—at least as we know it today. However, that doesn’t mean it is any less effective at fostering customer-driven growth. CX is developing into a new variant, and continues to have a future in business. In this episode, Joe Pine, coauthor of The Experience Economy,...
Published 10/23/21
If you only talk to people who agree with you, how will you know there is a problem? How will you progress? Disagreeing that we should train Customer Experience is a great example. If we don’t hear criticism about how we do it now, how can we improve? In this episode, we speak with Alex Mead,...
Published 10/16/21
Great business insights with a touch of humor, all put over in a clear, easy-to-understand way.  Each week we discuss how you can gain and retain more customers and solve business problems. We look at the theory of how and why Customers make decisions and then break this down into practical...
Published 10/14/21
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