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Beyond Philosophy LLC
The Intuitive Customer
Helping You Improve Your Customer Experience To Gain Growth
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth.
This review sums up:
"The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter"....
Listen now
Ratings & Reviews
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4.8 stars from 67 ratings
“They do a good job of making me think and making me laugh.”
Owen from Atlanta via Apple Podcasts ·
United States of America ·
06/08/23
“Colin Shaw and Prof Ryan Hamilton know how to do podcasting right. Each show is informative and fun to listen to. If you want to learn how to differentiate your brand through CX, this is a great resource! Also, they provide a wonderful podcast guest experience too. I’ve had the gift of being on...”Read full review »
Stacy Sherman-DoingCXRight® via Apple Podcasts ·
United States of America ·
09/10/22
Top Podcast in Customer Experience
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“This is really the best podcast on Customer Experience that I know.
Colin and Ryan are great hosts. They discuss relevant topics in a really engaging way.
highly recommended!”
UgGreg via Apple Podcasts ·
Switzerland ·
09/09/22
Recent Episodes
Taking unproven routes can lead to exciting new possibilities. However, it could also lead to potential failure. That's what makes life interesting, isn't it?
Optimistic thinking has led to groundbreaking achievements, like the moon landing in the 1960s. However, it's important to strike a...
Published 11/16/24
Published 11/16/24
Over the course of three years, Maersk Line improved its Net Promoter Score (NPS) by an impressive 40 points, resulting in a 10% increase in shipping volumes. Even more remarkable, this growth occurred during a global shipping decline.
But can other companies replicate Maersk’s success? Or are...
Published 11/09/24
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