Product managing the product management experience with Chris Butler (Google, Facebook, Microsoft)
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Description
Blake Thorne (@blakethorne - https://twitter.com/blakethorne) of LaunchNotes talks with Chris Butler of Google (formerly Facebook, Waze, Microsoft) about all things product ops.
đź”— Links
Chris on Twitter: https://twitter.com/chrizbot
“How to Measure Anything” https://www.amazon.com/How-Measure-Anything-Intangibles-Business/dp/1118539273
🚀Check out LaunchNotes: https://launchnotes.com
🙏Join Launch Awesome:  https://www.launchnotes.com/launch-awesome
đź“şFollow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg
Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/
đź“ť Show notes
(00:00) Figuring out the new rules of technology
(05:14) Product managing the product management experience
(09:00) How to avoid “BS” product ops work
(13:45) When’s the right time to bring in product ops
(18:37) The right way to think about process improvement
(23:00) Effectiveness vs. efficiency
(24:01) Why product managers shouldn’t be technical
(36:30) The value of randomness Flipping a coin
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