Steve Klein (@stevenklein - https://twitter.com/blakethorne) of LaunchNotes talks with Andy McCotter-Bicknell (Head of Competitive Intel @ ClickUp) about how competitive research can help sharpen your product strategy, and how to effectively do it at your company. 🔗 Links Andy on LinkedIn: https://www.linkedin.com/in/andrewmccotterbicknell Andy on TikTok: https://www.tiktok.com/@healthycompetition Andy’s competitive intel course: https://competitiveplaybook.com/ Andy’s podcast and community: https://healthycompetition.co/ Competitive intel tool: https://www.similarweb.com/ A tool for helping you write better emails: https://www.lavender.ai/ 🚀Check out LaunchNotes: https://launchnotes.com 🙏Join Launch Awesome:  https://www.launchnotes.com/launch-awesome 📺Follow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/ 📝 Show notes (00:00) - Introductions (03:07) - Building a competitive intelligence program (05:53) - Should you focus on competitors? (15:34) - 3 sources for gathering competitive intel (23:15) - Tips for building a win/loss program (28:46) - Tips for ensuring customer research insights don’t go dormant (36:07) - Thoughts on G2 and Capterra (43:18) - Tips for requesting an interview (46:03) - How do you learn about a competitor’s pricing model when they don't publish it on their website? (49:04) - How does competitive intel change over the size and growth of a company? (50:42) - Andy's course on competitive intel