Steve Klein (@stevenklein - https://twitter.com/stevenklein) of LaunchNotes talks with Andy Yeo (Airbyte, Segment) about Andy’s experience standing up Continuous Discovery during his time as a product manager at Airbyte. 🔗 Links Andy on LinkedIn: https://www.linkedin.com/in/andycpyeo/ 🚀Check out LaunchNotes: https://launchnotes.com 🙏Join Launch Awesome:  https://www.launchnotes.com/launch-awesome 📺Follow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/ 📝 Show notes (00:00) - Introductions (05:34) - An overview of Airbyte's product team (08:44) - Bringing product managers closer to customers (16:00) - Operationalizing user interviews (27:09) - Prepping for user interviews (36:15) - Managing and organizing user feedback (40:50) - The impact of more customer conversations (47:30) - The ideal frequency of customer calls (50:03) - Finding the right customers to talk to