TransUnion's Director of Financial Services Talks Collections, Communication, and Cutting-Edge Strategies
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Description
On this installment of Lending Link LIVE from the show floor at FinTech Meetup, host Rich Alterman takes us into the dynamic world of financial services with Javier Alvarado, Director of Financial Services at TransUnion.
Celebrating nearly ten years with TransUnion, Alvarado shares his expertise in outbound communications and collections, highlighting how TransUnion's innovative solutions enhance customer outreach and engagement. From caller name optimization to the strategic use of data and analytics in managing delinquent accounts, this episode dives deep into the strategies shaping the future of finance.
Join Rich and Javier for an insightful discussion on the challenges and opportunities in collections, the impact of financial trends on consumer behavior, and the cutting-edge tools driving operational efficiency in the financial services industry.
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