Snatching defeat from the jaws of victory is a bad idea and yet so many presenters do it.  I was attending an Annual General Meeting event and the organisation President gave a short talk.  The content was appropriate for the occasion. The length was good, not too long and not too short, the voice strength loud enough to be easily heard, and the cadence was easy to follow.  Unfortunately, he managed to slip an “um” into just about every sentence.  This is a filler word to allow the brain to...

What a double act they were. Two economists giving us some insights into where the markets are going and making sense of the world we face.  Anytime you see an event where there is going to be some crystal ball gazing going on about where we are headed in the global economy, you want to be there.  We are all more risk averse than greedy, and we want to cocoon ourselves from trouble by getting some early warning of what to expect.  This was a Chamber of Commerce event, so I knew a lot of the...

Value is a difficult thing to pin down.  In any audience, there is bound to be a wide range of interests, needs, and wants.  How do we decipher that array into a presentation which meets all expectations?  Well, we can’t.  There are too many variables at play, so we have to work on hitting the target for the majority of those who have assembled to hear us speak.  There is a designated theme for the talk, hosted by an organisation whose members have aligned around a central set of interests. ...

We love another acronym, not!  It is a handy memory jogger though, so let’s persevere with yet another one.  Whenever you are in a situation where you need to get collaboration,  support, funding or agreement, then the EAR formula is a very effective tool for presenters.  It is simplicity itself in terms of understanding the formula.  The delivery though is the key and this will make all the difference. The Formula stands for E – Event, A – Action and R – Result.  It is quite...

Where is the line between referencing our experiences and insights and just talking about ourselves?  I attended a talk recently where the speaker had a perspective to share with the audience, to add value to their careers and businesses.  What surprised me was how much of the talk was cantered on the speaker rather than the audience.  I was thinking about this later and wondered what the better balance would be?  When we go on about ourselves, we are getting further away from points of...

I was recently reminded of the importance of openings and transitions when presenting watching a new speaker in action. They were using the occasion to establish their business here in Japan.  Like this speaker, most of us face an audience who don’t know us when we start speaking.  They may have glanced at the blurb from the organisers listing our accomplishments and background, all proving we are a legitimate expert, someone people should listen to.  Regardless of the massive self-promotion...

When we are planning our talk, we have to decide what is the purpose of this presentation?  In business, typically, we most often deliver the “inform” type.  We will pass over information we have come across in our travels and research for the edification of the audience.  They have turned up to learn something they didn’t already know and expect value for the time and money they have invested.  It might be the “motivate” talk to bolster the fandom numbers for our brand.  We extoll the...

Navigation is critical in presenting.  This is how we keep the audience with us and keep reinforcing our key messages.  Years ago, I attended a speech by a serious VIP.  He had jetted in from the US to visit Japan and made time to give the Chamber of Commerce members the benefits of his insights.  It was a seriously meandering and confusing talk.  I was left befuddled and bemused. Later, speaking with others, I found I wasn’t the only one struggling to understand where he was going with his...

Does introducing emotion when presenting mean sharing a good weep with the audience?  No, that is way over the top in a business context and would be the death knell of the speaker’s credibility.  We are not turning up to your talk to see you burst into tears, carried away with your lack of emotional control.  We are there with you for one of four reasons.  1. Most typically, we aspire to be informed about some relevant aspect of our business.  2. We might be there to be motivated to take...

I was reading an interesting LinkedIn post about how at the start of your presentation in Japan you need to have slides on your background and credentials to get the trust of the audience. Let me quote from the post, so that you can get the flavour: “Most of the presentations I’ve seen by Japanese professionals tend to start with a detailed profile of the presenter’s career and professional accomplishments. Yes, a lot of these slides are information heavy and (no offence but) not...

 It was a big affair.  Many supporting organisations had promoted this expert dual speaker event and the large audience filed into the prestigious venue.  I was sold on the advertising too.  I was intrigued by the pairing of topics and according to the blurb, the speakers’ backgrounds looked the money. The MC kicked things off and handed the baton off to the first speaker.  Things went off the rails immediately.  The initial thought was the microphone wasn’t on, but sadly it was.  The speaker...

I hesitated to use this title, because it smacks of click bait, doesn’t it?  To hell with it, live dangerously, I say! What flagged this question for me was an article in the Financial Times by Anjli Raval about Wall Street earnings calls.   She mentioned that researchers from the University of Bergen and Said Business School analysed the question-and-answer sections of earnings calls from 2993 American listed companies between 2010 and 2019.  They were looking at a term I had never heard of...

 Pasedena, January 31,1993. Michael Jackson performs at the Super Bowl.  He suddenly pops out of the smoke on to the stage and strikes a dramatic pose facing right.  He holds that pose for one minute and eight seconds, not moving a muscle.  He makes one change and looks left. He holds that same pose for another 20 seconds before he takes off his sunglasses and then starts singing and dancing. Imagine a whole football stadium with nearly one hundred thousand fans there and a viewing audience...

It is very common to see panel discussions at business events.  There is danger lurking in the shadows, though. The hosts invite a number of experts, usually around three to four, to interact with the MC.  The idea is that a range of views will emerge and a richer resource of information will be provided this way, compared to the single speaker model. Sometimes, there will be a hybrid, where you might be asked to give a short burst on your subject and then join the rest of the panel for the...

The education system in Japan from the early stages, right the way through varsity to most corporate training, is based on the lecture model.  The instructor provides the information, and the participants write it all down.  It is a very one directional, passive approach.  When we are presenting, what do we do when we are using the “inform” model?  Where are we supposed to draw the line between just passing on valuable information to the audience and trying to engage the audience?  Are these...

There is a famous speech construct which we have all heard; “Tell them what you are going to tell them, tell them, then tell them what you just told them”.  Basically, this says open the talk by flagging what your central thesis is, expound on that thesis and then, in the summary, revisit the key points.  There is nothing wrong with that approach, except that it is a bit basic and boring.  Apart from that, it is fine!  Given the bombardment we all face every day from the media, social media...

“I want to be perfect when I speak”. No, you don’t! Let me tell you a tale of two CEO presenters with different approaches to addressing their audiences.  One CEO used recent movies as his navigation for his speech.  Actually, I had watched none of them, but he added enough context for me to get the point he was making about his own journey as a CEO, in a tough industry, in tough times.  Actually, we all love a talk about hard times and woe, followed by ultimate success against the odds. ...

The Master of Ceremony (MC) goes to the microphone to get the programme underway but the audience are simply oblivious, caught up in their own riveting conversations. The situation is much worse at receptions where alcohol is already flowing and the people down the back are generating a roar, a positive din, that drowns out the speakers. Apart from bona fide members of Imperial Families, everyone is fair game in the “let’s ignore the speaker” stakes. Cabinet Ministers, eminent speakers,...

Best intentions, higher callings, righteousness – all good stuff but without good communication, our efforts fail. Instinctively, we all know storytelling is a great communication tool, but the word itself is a problem. We associate it with bedtime stories and therefore the idea sounds a bit childish. In the modern era, Hollywood talks about the arc of the story or in politics, the media punishes the lack of narrative. Actually, this is storytelling just dressed up in more formal attire. The...

Public speaking throws up many fears and challenges for all of us. As part of High Impact Presentations, one of our public speaking courses, we have been surveying the various participants for the last four years about the types of things they most want to improve. The most common request, from both Japanese and English speakers, is to “be clear when presenting”. What do they mean by clear? The speakers want their message to get across to the audience, to be easy to follow, to have some...

It is a big crowd, yet the conversation suddenly dies and a hushed silence now sweeps through the room. All eyes are fixed forward, as the MC tears at the envelope and announces this year’s award winner. Polite applause fills the air as the proud selectee stands up, glances around smiling, shakes hands and navigates between the maze of tables and chairs up to the podium. Receiving the prize, obediently posing for the photographer, our winner turns and begins to move gingerly towards the...

We are such a judgmental lot aren’t we! We form opinions about people within seconds of seeing them, often even before we hear them speak. We judge their dress, their body language, their style without knowing anything about them as a person. We are slow to unwind our first impression as well, so those first seconds of any interaction are vital. We are all critics too, when it comes to presentations. We want the best, we want to be educated, entertained, wowed in our seats and we are usually...

There are a number of common structures for giving presentations and one of the most popular is the opening-key points/evidence-closing variety. We consider the length of the presentation, the audience, the purpose of our talk and then we pour the contents into this structure. Generally, in a 30 minute speech we can only consider a few key points we can cover, so we select the most powerful and then look for the evidence which will persuade our audience. This is where a lot of presentations...

Our mental approach to our activities determines our success.  We know this in sports and in business, but when it comes to speaking in public, we somehow manage to forget this vital point.  We know we have to make a presentation, so we get straight into the details and logistics, without spending even a moment on our proper mindset for the activity. Given we are putting our personal and professional brand out there for all to see, you would recognise this was a fairly important opportunity...