Hi and Hello Evolved Leaders! Your host TK here! Today's episode contains 5 tips for New General Managers and Leaders coming into the restaurant industry! Join our community of Evolved Leaders here: https://www.facebook.com/groups/restaurantleadershipevolution Talk to me on Twitter: @YourHostTK Email me: [email protected] https://evolvedleadershipcoaching.com/ Show notes here: 5 Tips for a new General Manager 1.       Approaching a new team a.       Hold an all-employee meeting to establish the lines in the sand. b.       Hold and establish a regular manager meeting with all managers. c.       Have a conversation with every team member one on one. d.       Understand their past trauma and what they disliked most about previous management                                                                i.      Think of it as adopting a dog who was beaten by their previous owner. It takes time and care and establishment of boundaries. e.       Identify your key operators in an ABC list                                                                i.      What is an ABC list? 2.       Understanding the workload you’re about to face a.       3-month turnaround period – it can be demotivating at times but the curve begins to peak at the 3 month spot b.       You will have to analyze and undo some of the bad habits prev. management instilled. c.       You will be communicating constantly. Don’t stay quiet. Talk, delegate, and establish the norm. 3.       Do an extensive analysis on the current state of the restaurant – be strategic a.       Establish what “normal” looks like. b.       Take note of:                                                                i.      Cleanliness                                                              ii.      Operations                                                            iii.      Profitability                                                            iv.      Staffing and Training                                                              v.      Systems                                                            vi.      Repair and Maintenance                                                           vii.      Current Guest satisfaction c.       Ensure you have logins to all systems you’ll need 4.       Build a daily routine. a.       Routines are the backbone of great operations. b.       Write down what routine you need to do to be successful.                                                                i.      This can only be done after analysis. c.       Have 1 week, 2 week, 4 week, and 8 week goals written and broken down into bite-sized chunks                                                                i.      It can be overwhelming. Taking over a new restaurant is just like eating an elephant. You have to do it one bite at a time.   5.       Have Fun a.       One of the most overlooked tips is to have fun. Whether you are a new leader, or an existing leader, you chose this profession for a reason. Find ways to make your day enjoyable. b.       Hav