On this special episode of the Tyler Tech Podcast, we are revisiting some of our favorite conversations from Connect 2023 and looking ahead with a lot of excitement to our upcoming Connect 2024 user conference, which will be in Indianapolis this coming May. For more info and to register now, go to www.tylertech.com/connect. Everyone on today’s show is a Tyler Excellence Award winner, which was given to them for the amazing projects they’ve implemented in their cities, towns, and counties....

Regardless of size or location, courts and justice agencies have one thing in common — the need to improve access to justice for residents, to empower legal professionals, and to enable collaboration across justice agencies. On this episode of the Tyler Tech podcast, Brian McGrath, President of the Courts & Justice Division at Tyler Technologies joins Media Relations Manager Rikki Ragland to discuss how court systems across the country have modernized their approach. From connecting...

On this episode of the Tyler Tech podcast, Kyle Hall, Director of Product Management for Tyler’s Data & Insights Division, shares his expertise in the ever-evolving landscape of data management software. Kyle offers insight as both a long-time Tyler employee and former public sector servant. From the importance of a strong data foundation to the evolution of the resident experience, Kyle explores how advancements in technology have driven monumental shifts in public services. He also...

Congressman Ed Perlmutter, Former U.S. Representative for Colorado’s 7th Congressional District (2007-2023), joins Tyler's Alex Valvassori to discuss the SAFE Banking Act, SAFER Banking Act, and the Congressman's history with legalizing and regulating cannabis within the United States. The episode touches on the history of cannabis regulation in the U.S. government, Congressman Perlmutter's first-hand experience in Congress with monetary policy, and predictions for the future of the cannabis...

We have entered an era of unknown outcomes where A.I. has become accessible to virtually anyone… including hackers. Cybersecurity expert and renowned ethical hacker Erica Burgess discusses how A.I. is being used by cybercriminals to drive and launch attacks and how cybersecurity is utilizing A.I. to defend against it in this podcast. We take an in-depth look into how A.I. is being used to attack networks, the identification of socially driven A.I. attacks, defending against A.I. driven...

Wonder what it was like to be one of the earliest cannabis regulators? Find out in this interview with Lewis Koski – the Chief Strategy Officer at Metrc. Lewis Koski, CSO, joined Metrc in March 2019 where he originally served as COO. Previously, Lewis helped build the first state agency in the U.S. to develop and implement medical and adult-use cannabis policy, serving as the director of the Colorado Marijuana Enforcement Division. In this interview, Tyler's Alex Valvassori has a striking...

Amir Elichai, the CEO of Carbyne- a company that focuses on innovating public safety computer aided dispatch software, visits the Tyler Tech podcast! In this interview, Tyler's Duane Kietzman asks Amir about ways to communicate with emergency services through text and video messaging, how to better equip our first responders when arriving on scene, and how governments can leverage technology to better serve all members of their community in need of assistance. The episode explores...

Tyler Technologies VP of Data Solutions joins host Beth Amann to discuss how data shows up in government outside of the chief data officer’s work. We dive into examples of data being used across a variety of government verticals and identify opportunities for public sector leaders to expand data capabilities in their department. Through the conversation, we discussed how information is simply a manifestation of data and that data’s goal is to lower the barrier to access for the residents...

Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for. The conversation with host Beth Amann covers topics such as data sharing across governments, examples from the city of Austin and state of Texas, AI technologies, and how governments can iterate faster to serve their...

Citizen identity and access management solutions can enhance government's digital engagements with their residents. This episode features an interview with Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division. During the conversation, host Beth Amann learns about CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital...

Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience. The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. With a wealth...

In this episode of the Tyler Tech Podcast, join host Jeff Harrell as he sits down with the guest Curtis Updike, a former teacher and school staffing professional. Get ready to dive deep into the intricacies of finding suitable substitutes for teachers, aides, and principals when they need to be absent from school. Curtis brings his wealth of experience and expertise to the table, shedding light on the often-overlooked challenges of matching the right individuals to specific school staffing...

Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies. Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks. 2023 has shown us that bad actors are becoming increasingly creative with their ransomware attacks, posing significant...

Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air. In Part 2, we talk to three Tyler Excellence award winners about what they did to receive the award, and...

Welcome to "LIVE at Connect '23 (Part 1)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air. Get ready to be inspired as we showcase an array of exceptional projects that earned the prestigious Tyler...

Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in Washington, D.C. A retired police officer himself, Bill will share his unique perspective on the...

Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, and how he used his time to reflect and transform himself. Joining Antong in this conversation is...

Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends and how they impact government in our conversation with payments expert, Sloane Wright. This is part three of our three-part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and...

What is ethical hacking and how can it help government agencies? We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team. Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school. We define ethical hacking and discuss ways agencies can benefit from it in episode 65 of the Tyler Tech Podcast. You may be surprised by the simple ways we can all be more diligent...

Why are payments important to government? And what are the challenges government faces when trying to create payment options to fit their constituent's needs? We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler.  You'll learn more about the risks governments face if they...

With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen. Erik is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the experience of a former top cannabis regulator, that provides unique insights and perspective to cannabis...

From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries. What can state regulators do to combat workforce shortages? What lessons have regulators learned from the pandemic? What trends can we see in why and how people choose to work? To help...

Why are payments important to citizens? And what payment challenges do citizens face? How have expectations changed after the pandemic? We dive into this topic with payments expert Sloane Wright. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using...

The global pandemic has impacted many healthcare-related issues. What has been the impact on the opioid epidemic and what do governments need to know? Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssurance, and Christie Frick, Director of Prescription Drug Monitoring. You'll find out if it's still a...

Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all. This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic. Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler. Jeff has worked with government agencies and healthcare enterprise systems for over a decade to...