After 18 months of producing the podcast, we thought it would be interesting to start mixing things up a bit.  Introducing our “Importance of” series where from time to time, we’ll take a look at a specific role within hospitality and discuss just how important it is. So in our first one, step forward the Front of House Manager, a role that can exist in many forms throughout many types of hospitality businesses. 3 more wonderful members from within the IOH ranks helped Phil in understanding the importance of this role and they covered off: - What is a Front of House Manager?Where the Front of House Manager role existsThe Key Attributes of a good Front of House ManagerThe Knowledge and experience you should seek out to become a Front of House ManagerThe challenges of the roleThe career routes it can give you As always, our guests also gave us their reasons for saying I’m in to the IOH.  They included: - The incredible support offered to the charity sectorTo develop and growTo stay networkedAttend the incredible eventsMeet likeminded individualsSharing knowledge A huge thank you to our guests for giving up their time and knowledge Enjoy! To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/ For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]