Excellent advice and content
I haven’t been a longtime listener but I promise I make sure not to miss an episode now. I find so many common situations that you discuss. I’ve been in the call center industry over 30 years and when I listen to some of your situations I feel like I’m still green. I always say learn at least one new thing everyday and you make that so easy. I listen to your podcast as I head into the center in the morning I’m still trying to catch up and can’t wait til I’m listening to the podcast that are more current. Keep doing the amazing job you are and thank you so much for sharing your expertise with all of us.
Rgarrison in Troy, Mo via Apple Podcasts · United States of America · 09/14/19
More reviews of Advice from a Call Center Geek!
Last month, I was hired as a supervisor for a centralized call center for a local hospital in Portland, OR. I worked in a call center before, but never supervised. I like what you said in one of your podcasts—just because a person was good in the call center, doesn’t mean they could be a good...Read full review »
msjdn7 via Apple Podcasts · United States of America · 02/26/20
I am a new Assistant Manager of a call center and this podcast is amazing! Very helpful tips that can be implemented right away. It has Ideas that I would have never thought of. Thank you for creating it! Please continue to do it weekly because you have a fan for life!!
new assistant manager via Apple Podcasts · United States of America · 02/23/20
👍🏻👍🏻
wellsieee via Apple Podcasts · United States of America · 01/01/19
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.