“I haven’t been a longtime listener but I promise I make sure not to miss an episode now. I find so many common situations that you discuss. I’ve been in the call center industry over 30 years and when I listen to some of your situations I feel like I’m still green. I always say learn at least one new thing everyday and you make that so easy. I listen to your podcast as I head into the center in the morning I’m still trying to catch up and can’t wait til I’m listening to the podcast that are more current. Keep doing the amazing job you are and thank you so much for sharing your expertise with all of us.”
Rgarrison in Troy, Mo via Apple Podcasts ·
United States of America ·
09/14/19