Thank you, thank you, thank you for these podcasts!!
☆
☆
☆
☆
☆
“Last month, I was hired as a supervisor for a centralized call center for a local hospital in Portland, OR. I worked in a call center before, but never supervised. I like what you said in one of your podcasts—just because a person was good in the call center, doesn’t mean they could be a good supervisor. Well…. with your podcasts and help, I believe I can make that possible!! Just purchased both of your books and continuing to study from your podcasts. I have no direction, and this gives me a solid foundation to start. I love that this podcasts hits all the angles I wouldn’t have even imagined thinking about. I LOVE the game ideas! There is a lot of work to do in the CC I am working at, and working hard to make the agents happy so they can be happy to come to work!”
msjdn7 via Apple Podcasts ·
United States of America ·
02/26/20
More reviews of Advice from a Call Center Geek!
☆
☆
☆
☆
☆
“This podcast has been incredible for someone who is transitioning to leading a contact center! I also think there’s valuable application for anyone in customer service/relations!”
waylonjjones via Apple Podcasts ·
United States of America ·
07/01/19
“I was looking to take in some additional know how on Contact Centers as I prepared to start a new role and Tom made it easy and approachable. I appreciate his candid perspective!”
mcone5104 via Apple Podcasts ·
United States of America ·
01/03/22
☆
☆
☆
☆
☆
“Highly informative.”
Francisco Arreaga via Apple Podcasts ·
Nicaragua ·
07/13/19
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
Listen now
Links
Genres
Artwork or description wrong?
Request an update »
Updates may take a few minutes.
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
