Great non-intimidating help for the uninitiated
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“I was looking to take in some additional know how on Contact Centers as I prepared to start a new role and Tom made it easy and approachable. I appreciate his candid perspective!”
mcone5104 via Apple Podcasts ·
United States of America ·
01/03/22
More reviews of Advice from a Call Center Geek!
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“I love this podcast! I have been in the call center industry for twenty years and Thomas makes the complex easy and simple to understand. He has challenged me to increase my employee, customer and organizational engagement.”
Matthew Aulds via Apple Podcasts ·
United States of America ·
05/31/19
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“This podcast has been incredible for someone who is transitioning to leading a contact center! I also think there’s valuable application for anyone in customer service/relations!”
waylonjjones via Apple Podcasts ·
United States of America ·
07/01/19
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“I’ve found this podcast to be super helpful and timely ... especially for someone fairly new to call center management. The length is perfect and always leaves me with good take-always! Tom is also very responsive with any follow-up questions. Thank you!”
Kat_T_TX via Apple Podcasts ·
United States of America ·
12/10/19
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