Great non-intimidating help for the uninitiated
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“I was looking to take in some additional know how on Contact Centers as I prepared to start a new role and Tom made it easy and approachable. I appreciate his candid perspective!”
mcone5104 via Apple Podcasts ·
United States of America ·
01/03/22
More reviews of Advice from a Call Center Geek!
“I’ve enjoyed listening to Thomas’ podcast, even though I don’t run a call center. I am interested in using a call center to make outbound phone calls to prospects who have scheduled a call. I found Thomas’ podcast and book very helpful, particularly the “Sales Done the Right Way in Your Call...”Read full review »
Bob Hiler via Apple Podcasts ·
United States of America ·
08/05/20
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“Glad I stumbled across, as a rep from a call center I think it’s interesting and informative.”
soanna11 via Apple Podcasts ·
United States of America ·
01/02/19
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“I’ve been following AFCCG for the last couple of weeks - and listened to all Tom’s episodes so far.
Tom - your content is fantastic! I’ve started to implement a number of things from your podcast and looking at Speech Analytics - I think it’s Awesome!
Looking forward to the next episode and...”Read full review »
DarwinAgent via Apple Podcasts ·
Australia ·
03/06/19
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