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“This podcast has been incredible for someone who is transitioning to leading a contact center! I also think there’s valuable application for anyone in customer service/relations!”
waylonjjones via Apple Podcasts ·
United States of America ·
07/01/19
More reviews of Advice from a Call Center Geek!
“This podcast is a classic ‘I just want to share what I know’. The host grew up in the contact center industry and obviously combined reality with a vision of what his company could become. He shares lots of people management ideas he’s used in the past and discusses how he’s keeping his business...”Read full review »
Mrmhendrix via Apple Podcasts ·
United States of America ·
08/26/20
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“Very informative!”
mdsnowjr via Apple Podcasts ·
United States of America ·
12/24/18
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“How awesome! Thank you Tom for your willingness to share information with Contact Center Leaders. I look forward to listening to more and learning. I shared some of his content with my direct reports to help them learn is well. Looking forward to engaging with this community! Keep the great...”Read full review »
JMC 610 via Apple Podcasts ·
United States of America ·
05/13/20
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