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“Advice From Call Center Geek Podcast is my go to for all Call Center Content. From the individual Rep up to CEO of the Call Center, there’s information to help you grow and as a Manager I found the information invaluable.”
CarlXKenzo215 via Apple Podcasts ·
United States of America ·
05/08/22
More reviews of Advice from a Call Center Geek!
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“Very helpful and informative from all aspects.”
allison menc via Apple Podcasts ·
United States of America ·
12/31/18
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“I’ve been following AFCCG for the last couple of weeks - and listened to all Tom’s episodes so far.
Tom - your content is fantastic! I’ve started to implement a number of things from your podcast and looking at Speech Analytics - I think it’s Awesome!
Looking forward to the next episode and...”Read full review »
DarwinAgent via Apple Podcasts ·
Australia ·
03/06/19
“Tom is a great resource for information for all things related to contact center, customer experience, and associate engagement. He freely shares his experience and “war wounds” in a clear and easy to understand manner. Even if you don’t run a call center, there is valuable information in the...”Read full review »
chrisglico via Apple Podcasts ·
United States of America ·
10/07/20
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