Great info!!!
Very helpful and informative from all aspects.
allison menc via Apple Podcasts · United States of America · 12/31/18
More reviews of Advice from a Call Center Geek!
Tom does an amazing job of being honest while sharing his expertise. It’s great to hear him hit on a strong variety of relevant topics. His openness and generosity is invaluable. As an executive of call center management myself, his voice is definitely that of an expert. Keep up the great work...Read full review »
Mikey Rocco via Apple Podcasts · United States of America · 03/15/21
I love this podcast! I have been in the call center industry for twenty years and Thomas makes the complex easy and simple to understand. He has challenged me to increase my employee, customer and organizational engagement.
Matthew Aulds via Apple Podcasts · United States of America · 05/31/19
Whether you’re well established in the world of call centers, or just getting started, this is a must-listen podcast for you! Tom does an incredible job of leading conversations that cover a huge breadth of topics related to the ins and outs of customer support, operations, training, and more....Read full review »
ASobering via Apple Podcasts · United States of America · 11/08/22
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