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“Highly informative.”
Francisco Arreaga via Apple Podcasts ·
Nicaragua ·
07/13/19
More reviews of Advice from a Call Center Geek!
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“Easy short episodes which are mostly suited towards call centers in commerce, the tricks also can help those of us managing tech support and customer service call centers.”
KaiPonte via Apple Podcasts ·
United States of America ·
01/23/19
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“I’ve been following AFCCG for the last couple of weeks - and listened to all Tom’s episodes so far.
Tom - your content is fantastic! I’ve started to implement a number of things from your podcast and looking at Speech Analytics - I think it’s Awesome!
Looking forward to the next episode and...”Read full review »
DarwinAgent via Apple Podcasts ·
Australia ·
03/06/19
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“Whether you’re well established in the world of call centers, or just getting started, this is a must-listen podcast for you! Tom does an incredible job of leading conversations that cover a huge breadth of topics related to the ins and outs of customer support, operations, training, and more....”Read full review »
ASobering via Apple Podcasts ·
United States of America ·
11/08/22
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