So Much Value! 🔥
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Whether you’re well established in the world of call centers, or just getting started, this is a must-listen podcast for you! Tom does an incredible job of leading conversations that cover a huge breadth of topics related to the ins and outs of customer support, operations, training, and more. Highly recommend listening and subscribing!
ASobering via Apple Podcasts · United States of America · 11/08/22
More reviews of Advice from a Call Center Geek!
I’ve enjoyed listening to Thomas’ podcast, even though I don’t run a call center. I am interested in using a call center to make outbound phone calls to prospects who have scheduled a call. I found Thomas’ podcast and book very helpful, particularly the “Sales Done the Right Way in Your Call...Read full review »
Bob Hiler via Apple Podcasts · United States of America · 08/05/20
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Great show for the Call Center community. Perfect length, good production (could clean up the audio and move all announcements to the end), and great information for both the advanced agent and leadership in contact centers.
mbm05e via Apple Podcasts · United States of America · 12/02/19
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Your podcasts are super helpful, thanks for sharing your knowledge.
edsson44 via Apple Podcasts · Colombia · 02/22/19
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