Good advice
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“Easy short episodes which are mostly suited towards call centers in commerce, the tricks also can help those of us managing tech support and customer service call centers.”
KaiPonte via Apple Podcasts ·
United States of America ·
01/23/19
More reviews of Advice from a Call Center Geek!
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“For anyone who has a passion for call centers and is looking to further educate themselves this is the podcast for you. Thought provoking content that provides a new way to think about how to run a call center. Can’t wait for new content each week!”
BDMul via Apple Podcasts ·
United States of America ·
08/07/19
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“I’ve been a fan of Tom Laird and his podcasts for quite some time. He knows the call center industry inside and out and always open to sharing best practices. This is a great one. Whether it’s AI, attendance, incentives, etc, he has a podcast covering it. Don’t miss these podcasts, they’re time...”Read full review »
KReifert1 via Apple Podcasts ·
United States of America ·
11/29/19
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