A Great Resource for the Niche Listener
Great show for the Call Center community. Perfect length, good production (could clean up the audio and move all announcements to the end), and great information for both the advanced agent and leadership in contact centers.
mbm05e via Apple Podcasts · United States of America · 12/02/19
More reviews of Advice from a Call Center Geek!
Easy short episodes which are mostly suited towards call centers in commerce, the tricks also can help those of us managing tech support and customer service call centers.
KaiPonte via Apple Podcasts · United States of America · 01/23/19
Advice From Call Center Geek Podcast is my go to for all Call Center Content. From the individual Rep up to CEO of the Call Center, there’s information to help you grow and as a Manager I found the information invaluable.
CarlXKenzo215 via Apple Podcasts · United States of America · 05/08/22
This podcast is a classic ‘I just want to share what I know’. The host grew up in the contact center industry and obviously combined reality with a vision of what his company could become. He shares lots of people management ideas he’s used in the past and discusses how he’s keeping his business...Read full review »
Mrmhendrix via Apple Podcasts · United States of America · 08/26/20
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