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“I’ve found this podcast to be super helpful and timely ... especially for someone fairly new to call center management. The length is perfect and always leaves me with good take-always! Tom is also very responsive with any follow-up questions. Thank you!”
Kat_T_TX via Apple Podcasts ·
United States of America ·
12/10/19
More reviews of Advice from a Call Center Geek!
“This podcast is a classic ‘I just want to share what I know’. The host grew up in the contact center industry and obviously combined reality with a vision of what his company could become. He shares lots of people management ideas he’s used in the past and discusses how he’s keeping his business...”Read full review »
Mrmhendrix via Apple Podcasts ·
United States of America ·
08/26/20
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“Tom is very genuine and knowledgeable about the industry. He goes above and beyond his call of duty. I reached out to him on LinkedIn for a advice about variables that causes and influx in SL and ASA. He responded right away which shocked me being that he is a CEO. I will not be missing call...”Read full review »
ChristinaDudley via Apple Podcasts ·
United States of America ·
11/06/21
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“Not exactly my interests at hand but I still enjoyed it.”
MorganKeith via Apple Podcasts ·
United States of America ·
01/02/19
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