Adding value !
Tom is very genuine and knowledgeable about the industry. He goes above and beyond his call of duty. I reached out to him on LinkedIn for a advice about variables that causes and influx in SL and ASA. He responded right away which shocked me being that he is a CEO. I will not be missing call center week next year !
ChristinaDudley via Apple Podcasts · United States of America · 11/06/21
More reviews of Advice from a Call Center Geek!
I’ve found this podcast to be super helpful and timely ... especially for someone fairly new to call center management. The length is perfect and always leaves me with good take-always! Tom is also very responsive with any follow-up questions. Thank you!
Kat_T_TX via Apple Podcasts · United States of America · 12/10/19
Working in a call center.... this is awesome!
Jax Page via Apple Podcasts · United States of America · 01/02/19
For anyone who has a passion for call centers and is looking to further educate themselves this is the podcast for you. Thought provoking content that provides a new way to think about how to run a call center. Can’t wait for new content each week!
BDMul via Apple Podcasts · United States of America · 08/07/19
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