All about sharing knowledge from experience
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“This podcast is a classic ‘I just want to share what I know’. The host grew up in the contact center industry and obviously combined reality with a vision of what his company could become. He shares lots of people management ideas he’s used in the past and discusses how he’s keeping his business relevant in today’s economy.”
Mrmhendrix via Apple Podcasts ·
United States of America ·
08/26/20
More reviews of Advice from a Call Center Geek!
“Tom is a great resource for information for all things related to contact center, customer experience, and associate engagement. He freely shares his experience and “war wounds” in a clear and easy to understand manner. Even if you don’t run a call center, there is valuable information in the...”Read full review »
chrisglico via Apple Podcasts ·
United States of America ·
10/07/20
“I’ve enjoyed listening to Thomas’ podcast, even though I don’t run a call center. I am interested in using a call center to make outbound phone calls to prospects who have scheduled a call. I found Thomas’ podcast and book very helpful, particularly the “Sales Done the Right Way in Your Call...”Read full review »
Bob Hiler via Apple Podcasts ·
United States of America ·
08/05/20
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“Very helpful and informative from all aspects.”
allison menc via Apple Podcasts ·
United States of America ·
12/31/18
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