The podcast is useful even for those who don’t run a call center
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“I’ve enjoyed listening to Thomas’ podcast, even though I don’t run a call center. I am interested in using a call center to make outbound phone calls to prospects who have scheduled a call. I found Thomas’ podcast and book very helpful, particularly the “Sales Done the Right Way in Your Call Center” episode. 5 stars.”
Bob Hiler via Apple Podcasts ·
United States of America ·
08/05/20
More reviews of Advice from a Call Center Geek!
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“Tom is very genuine and knowledgeable about the industry. He goes above and beyond his call of duty. I reached out to him on LinkedIn for a advice about variables that causes and influx in SL and ASA. He responded right away which shocked me being that he is a CEO. I will not be missing call...”Read full review »
ChristinaDudley via Apple Podcasts ·
United States of America ·
11/06/21
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“I haven’t been a longtime listener but I promise I make sure not to miss an episode now. I find so many common situations that you discuss. I’ve been in the call center industry over 30 years and when I listen to some of your situations I feel like I’m still green. I always say learn at least one...”Read full review »
Rgarrison in Troy, Mo via Apple Podcasts ·
United States of America ·
09/14/19
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“Great advice that spans well outside the standard “do’s” and “don’ts” to keep your contact center fresh and ready to compete in every fierce industry!”
trending up via Apple Podcasts ·
United States of America ·
12/05/19
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