Nothing like it out there
It seems very rare to find any material on this subject. It’s great that Thomas even starts on the basics for people fairly new in the industry as well.
senafnfksicv via Apple Podcasts · United States of America · 07/06/20
More reviews of Advice from a Call Center Geek!
I got to say, haven’t attended a Podcast or read a management book that have excited me in a long time as much as Advice From a Call Center Geek. As a Performance Management Coach these are workable resources that I have found multiple uses: coaching sessions, brainstorming, training,...Read full review »
ccoach.white via Apple Podcasts · United States of America · 03/08/19
This podcast has been incredible for someone who is transitioning to leading a contact center! I also think there’s valuable application for anyone in customer service/relations!
waylonjjones via Apple Podcasts · United States of America · 07/01/19
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