“Shep is the go-to guru on creating and sustaining an amazing customer experience. That's because he listens more than he talks and when he speaks, you always learn something new. I love his style and am honored to have been a guest. Can't wait for the next edition!!!”Read full review »
King Astro 1 via Apple Podcasts ·
United States of America ·
04/22/20
“If everyone listened to Shep's advice, we'd all be better off! So much to learn from this podcast, no wonder it's popular. Check out the May 6, 2019 episode especially ;)”Read full review »
Karen jaw-mad via Apple Podcasts ·
United States of America ·
05/09/19
“Lots of information in no time - just what I was looking for!
I can highly recommend the show as I found each episode valuable and interesting with many new and exciting topics in customer service.”
Kasper_MC via Apple Podcasts ·
Great Britain ·
05/19/21
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