“Shep is a superb interviewer who comes to the podcast thoroughly prepared and yet has the performer's instincts to allow an interview to go in a completely unexpected direction to surprise, delight, and educate the listener.”Read full review »
RWB, MD via Apple Podcasts ·
United States of America ·
08/21/18
“Shep is an amazing interviewer, able to extract information that is pertinent to every level of business practitioner. His interviews represent a cross section of people that believe in all tenants of customer service, all seen through different perspectives. All interviews, just like his...”Read full review »
CreativeAM via Apple Podcasts ·
United States of America ·
05/09/16
“A great host and an insightful expert on customer expectations. I have been on many podcasts over the years and this is one truly FIVE STAR . Thank you Shep Hyken !”
joke of a bank via Apple Podcasts ·
United States of America ·
04/30/24