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User Interviews
Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Ratings & Reviews
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4.9 stars from 74 ratings
Great content but I dread listening…
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“I listen to this podcast because they people the hosts talk to are fascinating and have great insights to share, but the production feels really shoddy and the hosts' interview styles feel stilted and awkward. They tend to start by asking fully formed questions that, by the middle of the...”Read full review »
BrettBrettBrett1 via Apple Podcasts ·
Germany ·
07/26/22
Net Promoter Score = 11 out of 10
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“Really though, I talk to people about things I’ve heard on this podcast.
I’m new to podcasts and to UX but I’ve been listening regularly on my daily commute. This podcast is full of relevant, interesting, and useful information about UX research and has helped me feel more confident moving into...”Read full review »
ganjayogi via Apple Podcasts ·
United States of America ·
05/03/21
Awesome Podcast
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“Informative and fun! Cool guests and awesome hosts! Best UX podcast out there”
Scuba Steve1911 via Apple Podcasts ·
United States of America ·
04/30/21
Recent Episodes
Erin and special co-host Ben Wiedmaier are joined by Julian Della Mattia of the180 for a deep dive into being UX team-of-one. Julian has been the first user researcher at a number of companies and shares his top to-dos, milestones, and things to consider before accepting such a role.
The episode...
Published 04/16/24
Published 04/16/24
In this episode, Erin chats with Victoria Sakal, Head of Growth at Wonder, all about desk (or secondary) research—think web searches, checking internal resource libraries (like repositories), or interviewing colleagues. Desk research is a critical step when starting a new project.
Victoria shares...
Published 04/01/24
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