The Conversations with Leaders podcast, brought to you by AWS (Amazon Web Services), features peer-to-peer conversations between business executives on innovating for growth, building resiliency, and shaping the future of their organizations.Learn more at AWS Executive Insights and follow us on LinkedIn. For video versions of these and other conversations,...
In this episode, Vivek Gurumurthy, CIO and SVP of Verizon Consumer Group, discusses the company's digital transformation journey. He shares insights on evolving customer expectations, the shift to a digital-centric business model, and the importance of personalized experiences. Highlights include...
Published 11/19/24
Hear from Des Traynor, Co-founder and Chief Strategy Officer of Intercom, about the revolutionary impact of AI on customer service. Traynor shares insights into Intercom's AI journey, including the recent launch of their advanced AI agent, and discusses how their product management philosophy of...
Published 11/15/24