In this episode, hear from Dame Amanda Blanc, Aviva's Group CEO. Drawing on her journey from her humble background growing up in Wales to being awarded the Damehood for her significant contributions to the business world, our guest shares valuable lessons on the importance of continuous learning, embracing feedback, and driving innovation. Gain actionable insights on: leveraging AI and cloud technology to enhance customer experience, strategies for accelerating diversity and inclusion,...

In this episode, Vivek Gurumurthy, CIO and SVP of Verizon Consumer Group, discusses the company's digital transformation journey. He shares insights on evolving customer expectations, the shift to a digital-centric business model, and the importance of personalized experiences. Highlights include Verizon's focus on leveraging AI and cloud technologies to enhance customer interactions and empower frontline employees. He also emphasizes the critical role of cultural change and employee...

Hear from Des Traynor, Co-founder and Chief Strategy Officer of Intercom, about the revolutionary impact of AI on customer service. Traynor shares insights into Intercom's AI journey, including the recent launch of their advanced AI agent, and discusses how their product management philosophy of "starting with the problem" has shaped their strategy. The episode offers valuable perspectives on fostering innovation, the current state and future of AI in customer support, and provides actionable...

In this episode, Kumar Chebrolu, principal at Deloitte Consulting LLP and Elevance Health’s Chief Data and Digital Transformation Officer Ashok Chennuru discuss how cloud migration creates the foundation for exceptional "whole health" human-centric experiences in healthcare at scale with AI and generative AI. They explore how unified data management, digital transformation, and strategic technology choices are empowering healthcare organizations to better understand patient needs, personalize...

In this episode, Dynatrace CEO Rick McConnell shares his insights on Dynatrace's mission to help organizations navigate the increasing complexity of modern software environments, and how the company's observability platform and AI-powered capabilities are empowering digital transformation. McConnell also highlights his unique approach to building a high-performing, collaborative culture that balances competitiveness with empathy and work-life harmony, and his perspecitve on what factors make...

In this episode, AWS Enterprise Strategists provide a roadmap for organizations who may feel they've missed the first-mover advantage with generative AI. They share practical advice on overcoming common barriers like analysis paralysis, managing risk, and upskilling teams. Listeners will learn how to unlock the true potential of generative AI by starting small, lowering the cost of failure, and leveraging the scalability and flexibility of the cloud, and get insight into a realistic,...

The rapid advancement of generative AI is fundamentally reshaping the modern workplace. As organizations grapple with the challenges and opportunities presented by this transformative technology, leaders must develop strategic approaches to effectively integrate AI and empower their workforce.  In this episode, AWS Enterprise Strategists Tom Soderstrom, Matthias Patzak, and Arvind Mathur will explore the evolving role of AI in the workplace and provide actionable insights to help...

Many corporate innovation programs fail due to a disconnect between an organization's stated cultural values and its actual people practices. This episode explores how talent strategy - from performance evaluation to compensation philosophy - can either support or undermine an organization's innovation efforts, providing real-world examples of companies that have grappled with this challenge.

In this episode, Tanuja Randery, Managing Director of EMEA at AWS, is joined by Greg Jackson, founder and CEO of Octopus Energy. They explore how Octopus is leveraging technology and data to reinvent the energy industry, with the goal of providing customers with greener power at a lower price point. Greg shares insights into Octopus' unique company culture and the principles that have guided the rapid growth and innovation of the business.

Generative AI has the potential to revolutionize industries and organizations, but how much will it cost your business, and how do you measure return on that investment? In this episode, get practical guidance on estimating the costs of generative AI adoption, from model selection to infrastructure requirements. Learn how to quantifying the productivity gains and efficiency improvements enabled by generative AI, strategies for upskilling your workforce, and advice on driving organization-wide...

The concept of 'business resilience' traditionally centers on an organization's capacity to handle failures and endure disruptions. However, truly resilient businesses go beyond mere response strategies; they proactively design and rigorously test plans to prevent such setbacks. In fact, the most resilient businesses don’t just withstand disruption, they create it.  In this discussion, AWS Enterprise Strategists Miriam McLemore, Chris Hennesey, and Clarke Rodgers will explore the notion of...

Explore the critical role of emotional intelligence in leadership with Rich Hua, AWS's Worldwide Head of EPIC Leadership, Innovation and Transformation Programs. Rich discusses how leaders can manage their own stress and mindset to effectively lead digital transformation and innovation initiatives in the age of rapid AI advancements. He also shares strategies for cultivating trust, psychological safety, and generative disagreement within organizations to unlock the full potential of human-AI...

In the evolving landscape of cloud technology, effectively managing finances is paramount to organizational success. However, while many organizations reap the benefits of cloud services, they often have blind spots that reduce financial visibility and control. This episode, co-written by AWS Enterprise Strategist Chris Hennesey and Rich Hoyer, co-founder of FinOptik, examines four common blind spots that can evade even the most vigilant executives’ radars. Read more on the AWS Enterprise...

Many companies have found that a cloud center of excellence (CCOE) can accelerate their migrations to the cloud and broader digital transformations. These CCOEs take many forms, which is appropriate because each company has unique challenges to overcome. Nevertheless there are certain patterns and antipatterns for using a CCOE, and in this episode Enterprise Strategist Mark Schwartz will clarify the purpose of a CCOE, its composition and operation, and the impact you should expect from it....

Hear from Mike Linton, co-founder and CTO of Parsyl, a data-powered risk management and insurance solution for essential supply chains. By leveraging real-time data and generative AI, Parsyl is able to offer more transparent pricing that incentivizes customers to improve efficiency and sustainability within their supply chains, ultimately reducing waste and emissions. This novel approach has allowed Parsyl to quickly scale and reshape what the insurance industry can look...

Join Tanuja Randery, AWS VP and Managing Director, Europe, Middle East and Africa, in a conversation with Nuno Teles, Managing Director for Diageo Great Britain. Nuno shares insights into the company's commitment to talent development, as well as his own leadership journey and the influential mentors who have shaped his approach. This episode offers a unique glimpse into the strategic and human-centric perspective driving one of the world's leading consumer brands, including how they're using...

In this special episode, listen in on a panel from AWS Summit Washington DC 2024, featuring: Elizabeth Kelly, Director, US AI Safety Institute, National Institute of Standards & Technology; Rep. Ami Bera, M.D. , U.S. House of Representatives; Michael Sellitto, Head of Global Affairs, Anthropic; Dr. Radha Plumb, Chief Digital and Artificial Intelligence Officer, Department of Defense; and Olivia Igbokwe, Head of Federal Affairs and Federal AI, AWS Leaders from government and industry...

In this special episode, listen in on a panel from AWS Summit Washington DC 2024, featuring: Steve Schmidt, Vice President and CSO, Amazon; Avery Alpha, Director, Principal Deputy Under Secretary for Intelligence & Analysis, Department of Homeland Security, and Jake Braun, Acting Principal National Cyber Director, White House office of the National Cyber Director. In an age where technology reigns supreme, it's time to shift our focus from the technical to the human aspect of...

In this episode, Tanuja Randery of AWS sits down with Dave Hallett, Chief Science Officer and Interim CEO of Exscientia, to discuss how the company is leveraging AI and cloud technology to transform the drug discovery process. Hallett explains Exscientia's approach to improving efficiency and patient success rates, and explores the importance of partnerships and building diverse, high-performing teams in the rapidly evolving landscape of scientific innovation. Resources: Amazon Bedrock:...

In this episode, Nobuo Asahi and Dr. Shoji Tanaka of Mitsubishi Electric discuss their journey to drive digital transformation across the 100-year-old manufacturing conglomerate. They share how they have leveraged the Working Backwards methodology from Amazon to better understand customer needs and develop innovative new solutions, as well as the cultural challenges of shifting from a siloed, rule-driven organization to one that is more agile and data-driven. The conversation highlights the...

New research from IBM and AWS shows that 76% of generative AI projects aren't being secured. Join us for a conversation with Dimple Ahluwalia and Ryan Dougherty of IBM and Clarke Rodgers of AWS as we dig into the research findings to answer why 70% of executives say their organizations are prioritizing innovation over security. Listen in and learn what it takes to securely implement generative AI technologies. Read the full report on Executive Insights:...

In today's episode, hear from Jean-Simon Venne, the CTO and co-founder of BrainBox AI, a company using artificial intelligence to optimize energy efficiency and reduce emissions in commercial buildings. Venne discusses how BrainBox AI's technology leverages AI and machine learning to autonomously manage building systems, leading to energy savings of up to 40% and significant emissions reductions across their portfolio of over 13,000 deployed buildings. Listeners will learn how implementing a...

Today we're talking about security culture with our guest, Sara Duffer, Director of AWS Security Assurance. Sara has an uncommonly deep understanding of how Amazon reinforces its culture of security thanks to her previous role serving as technical advisor to the Amazon CEO. Join Clarke Rodgers, Director of AWS Enterprise Strategy as he interviews Sara about the observations and wisdom she picked up while working alongside the CEO, including how the C-suite sets the bar for security culture.

In this episode, Clint Crosier, Director of the global space and aerospace business at AWS speaks with Gaetano Volpe, CEO of Latitudo 40, a company specializing in applying artificial intelligence to satellite imagery for climate change mitigation, urban planning, and helping goverments meet UN sustainable development goals. Volpe discusses how his company leverages space data, generative AI, and cloud technology to provide cities with valuable insights, simulations, and tools to achieve...