Approaching customer experience with the right mindset
The thing I love about this podcast, is that it delves into what it takes to create a winning customer experience wholistically across your organization. The topics discussed are relevant and 'real world' and so much of the advice I've gleaned from it is operational and implementable in my own work. Keep up the good work, Adam and Michael!Read full review »
Steve Hopkins via Apple Podcasts · United States of America · 12/03/18
More reviews of Customer Experience Leaders
Hard to find good interviews like these!
Ryan M via Apple Podcasts · United States of America · 11/29/17
Great interview format. I found the notes particularly useful as it helped me know what takeaways to look out for!
nevsie11 via Apple Podcasts · Australia · 11/20/17
Love this podcast! Very practical insights across a wide range of industries.
EMCounty via Apple Podcasts · Australia · 08/29/20
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