Every sale or negotiation, someone must make the first move.  Some think you should never go first, if that’s the case, how do you get what you want - if you don’t ask by going first.  There is a way of starting off a sales conversation and negotiation by going first. If you want to get what...

How do you react when the pressure is on? When customers or your manager demand more than you are able to give? The chaos of life can move even the best of us to react rather than respond. And in today’s world life can easily get out of control. What can you do? Take a chill pill and listen in...

As the adage goes, “You don’t have a second chance to make a first impression.”  Just like when you invite employees to join your team, you must onboard them the best way possible for everyone to be successful.  Let’s set the bar high as Bill and me as we discuss, Successful Onboarding and...