Raving Fans (Ken Blanchard)
Listen now
Description
Raving Fans: A Revolutionary Approach to Customer Service (Ken Blanchard)
- Satisfied customers aren’t enough. To thrive your business needs raving fans.
- Customers count on your consistency. After you disappoint them once it’s difficult to rebuild trust.
- Focus on improving just 1%. Tackle less of the problem, but be consistent with that “less”.
Send us books you want to hear featured via our survey at MotivationMinute.com!
More Episodes
Reinventing Jobs: A 4-Step Approach for Applying Automation to Work
- The intent of automation should not be eliminating jobs, but achieving the optimum synergy of humans and automation.
- Return on Invested Performance is a critical metric for getting the best bang for your buck when choosing...
Published 07/05/19
Published 07/05/19
Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days (Jake Knapp, John Zeratsky, Braden Kowitz)
- Sprints help you fast forward to the future and see customers react sooner
- The longer you wait, it becomes increasingly harder to change products
- Your product is never “ready” -...
Published 06/28/19
Links
Twitter
Facebook
Instagram
Patreon
Genres
Artwork or description wrong?
Request an update »
Updates may take a few minutes.
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
See hourly chart positions and more than 30 days of history.
Get Chartable Analytics »
See hourly chart positions and more than 30 days of history.
