Are you ready to comply with the latest FINCEN regulations that impact your pet care business? In this episode, we break down the new Beneficial Ownership Information reporting requirements and why they're crucial for staying on the right side of the law. We also explore how Florida's regional pet care groups are leading the way in building strong local networks and supporting pet sitters. Plus, we discuss the growing maturity of the pet care industry and what it means for business owners...

Are you leaving money on the table by not tracking your expenses effectively? In this episode, Lindsey Roberts of Harquin Bookkeeping shares expert advice on how proper bookkeeping can boost your profits and improve your decision-making. We explore key tax deductions that many small business owners overlook, the importance of consistent record-keeping, and how staying organized year-round can make tax season less stressful. Lindsey also offers tips on how to set up your business for success,...

Have you ever attended an economic outlook presentation? In this episode, we share insights from a recent local presentation that highlighted key economic trends affecting pet care businesses. We discuss how inflation is increasing price sensitivity among clients, making efficiency and added value services crucial. We also emphasize the importance of focusing on stable sectors like healthcare and education to maintain a consistent client base. Understanding and adapting to the local economy...

How can pet businesses stand out in an increasingly competitive digital landscape? In this episode, Mikaela Vargas, owner of Pet Marketing Unleashed, dives into the world of SEO and how pet care professionals can use it to grow their businesses. She emphasizes the importance of writing organically and using firsthand experience to create content that resonates with both users and search engines. Mikaela also highlights the value of local SEO, internal linking, and building relationships with...

What does it mean to pull your punches in business? In this episode, we explore the concept of strategically holding back to ensure sustainable growth and long-term success. We discuss how pacing your expansion, marketing, and client onboarding can help maintain high service quality and prevent burnout. Learn how to set realistic client expectations, manage your resources wisely, and avoid the race to the bottom on pricing. Join us as we dive into strategies for balancing ambition with...

How do you successfully balance a growing pet care business with the demands of motherhood? In this episode, Korye Bradshaw, owner of Murphy and Me Pet Sitting, shares her journey of evolving her services to meet the needs of her clients while maintaining a strong focus on her family. She discusses the importance of vetting and selecting the right dogs for her group outings, ensuring safety and harmony. Korye also emphasizes the value of consistency and routine in creating a stress-free...

What does it mean to elevate your pet care business beyond the basics? In this episode, we explore how to transform essential services into exceptional experiences that set your business apart in a crowded market. We discuss the importance of mastering the fundamentals, like communication and reliability, before layering on unique offerings that truly differentiate your services. Learn how to leverage specialized training, customized care, and cutting-edge technology to create standout...

Have you ever wondered how to create a thriving community for pet owners while running a successful business? Traci Bisson, founder of Golden Dog Adventure Company and Start a Dog Walking Club, shares how she transitioned from a corporate marketing job to founding a professional pet sitting company and eventually Golden Dog Adventure Company, which has a very unique model. She delves into the concept of dog walking clubs, fostering a sense of community among pet owners, and the benefits of a...

How are you using technology in your business? Technology continues to evolve, profoundly impacting the pet care industry. Staying adaptable is essential for integrating new tools like online booking systems, GPS tracking, and smart pet feeders, which enhance our services and client transparency. Beyond using technology in our business, we must guide clients in appropriately using these innovations with their pets. Automation of routine tasks allows us to focus more on socialization and...

Are clients' expectations driving your pet care business to the brink? In this episode, Heather Scott, owner of Heather’s Pet Care, delves into the challenges of managing unrealistic client demands and the impact Covid lockdowns continues to have on their expectations. She shares her journey of phasing out overnight services due to financial and legal constraints, highlighting the importance of setting boundaries and clear communication. Heather also discusses her refined hiring process and...

Have you seen an increase in requests to job share? In this episode, we delve into the increasingly common practice of job sharing, where multiple caregivers collaborate on a pet's care. We discuss the reasons behind this trend, such as more pet sitters entering the market and clients seeking cost-effective solutions. We also highlight the challenges, including communication issues and varying standards of care, emphasizing the importance of clear documentation and agreements. Finally, we...

How do you navigate the financial uncertainties of running a business? Anne-Marie Kaden, from Tiny Paws Bookkeeping highlights the importance of regularly monitoring financial health and utilizing key performance indicators (KPIs) to ensure your business adapts and thrives in changing markets. She emphasizes managing labor costs effectively, planning for cash flow variations, and leveraging historical data to make informed decisions. Through strategic financial management, business owners can...

Are you balancing the roles of leader and manager in your pet business effectively? In this episode, we delve into the distinct yet overlapping responsibilities of leadership and management. Leaders set clear visions, inspire their teams, and embrace change, while managers ensure daily operations run smoothly by planning, organizing, and monitoring tasks. We discuss how solo pet care entrepreneurs must juggle both roles to succeed. Tune in to discover tips on empowering your team, developing...

What’s it like running a business dedicated to cat care specifically? Zara Willmott, owner of Cat Sitter Toronto, shares her journey from cat sitter to business owner, highlighting the unique challenges and rewards of her niche. She discusses how the pandemic accelerated her transition and led to innovative operational changes that ensured both client and staff safety. With a deep passion for feline well-being, Zara emphasizes the importance of specialized care and open communication with...

What fears do you have about hiring employees? Many business owners find themselves needing to hire to achieve a better balance, grow their business, or both. However, several fears can prevent them from moving forward. Today, we share the three biggest fears and challenges associated with hiring employees and how to overcome them. It all comes down to having a process that isn't just about getting the right people in the door but also about training and managing the right people well to...

Does hospitality translate from restaurants to pet care? Ken Botts, owner of Creekside Critters Pet Sitters, shares his journey into the world of pet care. He discusses the importance of community engagement, effective hiring practices, and the parallels between providing excellent service in restaurants and pet sitting. Ken emphasizes the role of heart-driven hospitality in building trust with both human clients and their furry companions. Main topics: Transition from food service...

Have you ever felt overwhelmed by the chaos of running a business and managing a personal life? We dive into the importance of having a personal mission statement to stay focused and oriented, highlighting how guideposts can make a difference in life and business. By identifying your core values, passions, and strengths, you can create a mission statement that directs your actions and decisions. We discuss how to simplify decision-making and ensure consistency in your business and personal...

How do you transition from a corporate job into full-time pet care? Lori Holt shares her journey from working in customer service to founding Stow Road Pet Sitters. She discusses the challenges of administrative tasks, the importance of empathy and trust in client relationships, and how her family plays a crucial role in her business. Lori also highlights the lessons learned from a dog bite incident that led to stricter client screening processes. Join us as we explore Lori's inspiring story...

Are you ready to future-proof your pet care business against emerging technologies like robotics? We explore the transformative potential of automation in pet services and how it might affect traditional business models. We delve into strategic adaptations inspired by the digital transition of Encyclopedia Britannica, highlighting the importance of evolving with changing market demands. Additionally, we discuss overcoming challenges related to regulatory changes and insurance in the pet care...

Are you struggling to understand a dog's anxious or reactive behavior? Fanna Easter, owner of Positive Pooch Behavior, dives into the nuances of canine anxiety, distinguishing between general anxiousness and separation anxiety. Fanna emphasized the importance of addressing the root causes rather than just managing symptoms, highlighting the role of pet sitters in observing and responsibly handling these behaviors. She also discussed the critical nature of professional collaboration between...

Ever wondered how to spot a genuine business partnership opportunity from a marketing ploy? We discuss the red flags to watch for when approached by potential partners. We share our own experiences with high-pressure sales tactics and emphasize the importance of setting boundaries and conducting thorough research. You'll learn how to maintain control during negotiations and make informed decisions. Tune in to hear valuable tips on protecting your business from misleading offers. Main...

Have you ever wondered how neurodivergence can shape the way a business is run? In this interview, Ilana Engel, owner of Park Slope Pups, shares her journey as a neurodivergent business owner with ADHD. She discusses the unique challenges and strengths that come with managing a pet care business while being neurodivergent. Ilana emphasizes the importance of using tools and strategies, like technology and structured methods, to succeed. She also highlights the benefits of hiring neurodivergent...

What inspires and motivates you? To celebrate our 500th episode, we share some of our favorite quotes, reflect on their meaning and how they helped us. We share quotes on finding your priorities, setting boundaries, taking ownership of responsibility, as well as embracing a love of learning. Life of a dog walker and a pet sitter is full of ups and downs. While we look to our mission and our values to guide us and lead us through tough times, sometimes we need a little extra encouragement...

What challenges come with running a pet care business in a rural area? In this episode, Cathy Duvall, owner of Goin' to the Dogs Pet Sitting, shares her journey of relocating from metro Atlanta to the North Georgia mountains and the unique adaptations required for rural pet sitting. Cathy emphasizes the importance of setting boundaries for personal health and business sustainability, and how learning to say no transformed her approach. She discusses the stark differences between urban and...

Is fear holding you back in your pet care business? In this episode, we delve into the various types of fears business owners face and why addressing them is crucial for success. We discuss the physical and cognitive effects of fear, from the fight-or-flight response to avoidance behaviors, and provide strategies for overcoming these challenges through education and preparation. Building a support system and developing practical steps to manage fear are highlighted as essential tools for...