Today we are joined by Dawn Wilson, Strategic Business Development Manager at Datascan.    Datascan were a sponsor of Professor Michael Townsley’s 2022 research paper,  The Retail Crime Report, so we thought this would be a good opportunity to learn more about what Datascan do for the retail market and why inventory record accuracy is important, especially to loss prevention. Dawn Wilson: https://www.linkedin.com/in/angeladawn1/

Today I’m joined by some of the team from Checkpoint’s Apparel Labelling Solutions division, Scott Mitchell Harris, Group VP Checkpoint ALS Worldwide & MAS Europe, Kenneth Leung, VP of Sales ALS Worldwide and David Murrihy, ALS Sales Manager Australia and New Zealand.  We talk about Checkpoint's Apparel Labeling division and get an update abot RFID from around the world.

Today we are joined by PPFF Director, Professor Michael Townsley from Griffith University. Last year Michael and Benjamin Hutchins from Griffith University conducted research to update the AU/NZ Retail Crime Report (which was previously done in 2019) and the findings were launched this year in March at the PPFF event in Melbourne.  Michael gives us an overview of his findings and we discuss retail theft trends in Australia and New Zealand.  If you’d like to contact Michael, you can find him...

Today I’m joined by PPFF Chairman, Neil Redfern. Something big happened earlier this year and the PPFF has changed from being a Non For Profit to becoming incorporated and officially now an NFP organisation with a Board of Directors. We chat about what that means for the PPFF and discuss the strategy for the group.

Today we are joined by Amit Chetal, Global Retail Director and Ben Ladkin Senior Account Manager from Palo Alto Networks and Luke Vander Linden,  VP of Membership & Marketing at Retail & Hospitality ISAC (Information Security and Analysis Centre). Hot topic alert – Cyber Crime & the Dark Web….. there is no way this topic can be covered in 45 mins so the guys will be joining the PPFF Committee on the 4th November to discuss Cyber Crime and the Dark Web in more detail.  A lot has...

Today we are joined by Joe Saunders, General Manager - Business Integration, Development & Delivery at Risk 2 Solution Group. This is Joe’s 2nd time on the podcast, talking about customer violence in retail. Unfortunately the abuse of Retail staff from aggressive customers is increasing and in a survey conducted by the National Retailers Association, over 88% of retail workers interviewed had experienced abuse from customers, whilst over 85% of workers had experienced verbal or physical...

Today we are joined by PPFF Committee Member, Professor Michael Townsley from Griffith University.  We are excited to announce that this year, that Michael, in conjunction with Griffith University, will be conducting research for the 2022 AU/NZ Retail Crime Report. The last report was done pre pandemic in 2019 by Dr Emmeline Taylor, and a lot has happened in the last couple of years, so the data should be really interesting.  Michael gives us an overview of the Report and details some of the...

On this episode we are joined by Glen Forrester, Loss Prevention Manager Foodstuffs South Island in New Zealand and PPFF Committee Member, along with 2 special guests from NZ Police, Matt Tierney, Manager National Retail Investigation Support Unit and Matt Murray, Supervisor – National Retail Investigation Support Unit. This recording (Podcast) has been prepared and made available by Checkpoint Systems (Aust/NZ) Pty Ltd (Checkpoint), in collaboration with the members of the Profit Protection...

This week we chat to Dave Healey about cultural awareness training and the value it offers to communities.

This week we chat to Glen Forrester and Michael Hulme about Loss Prevention in New Zealand.

This week we chat to Neil Redfern and Jacqueline Drew, PhD about The Australian Online Fraud Forum and online fraud trends.

Today we chat with Lauren Evanson (Forever New) about the relations between loss prevention professionals and retail operation managers. Often thieves and the like take center stage in the world of profit protection. But what about the people whom we work alongside? How do we build stronger and more dynamic relations with those who help us achieve our goals? This week we dissect what makes a healthy partnership between loss prevention and retail operational professionals. Nicole Smith:...

Today we chat with Mark Boyd (JD Sports), Neil Redfern (Redfern Retail Risk), and Josh Gatt (Forever New) about snap lockdowns and its impact on the profit protection industry.

Today we chat to Jacque Brittain about organised retail crime, how these groups are getting away with it and what you can do to stop it.

Today we are joined by Richard Leonard from Lotuss Stores to discuss COVID-19 and its effect on the profit protection industry.

Today we are joined by Cheryl Blake from the Appriss Retail to talk about their work with Employee Fraud and how they are combating internal theft.

Today we are joined by Read Hayes, PHD from The Loss Prevention Research Council to talk about his innovative method of interviewing thieves to better understand the key factors that lead to external theft.

Today we are joined by Emeritus Professor Adrian Beck from the ECR Retail Loss Group about his latest paper (Utilising RFID in Retail) and the future of retail security.

Today we are joined by Nathan Joel : https://www.linkedin.com/in/nathan-joel/ from Riskified to talk about online fraud solutions. Online fraud and the cost of chargebacks is such a hot topic, so it's a good time to see what solutions and technologies are available for Retailers, in order to maximise sales and minimize fraud, especially as globally, there has been a huge growth in online sales over the last 12 months which is likely to continue. Listen to Riskified's podcast, The Fullcart-...

Today we are joined by Detective Sergeant Peter Lunney : [email protected] from Brisbane City Child Protection Investigation Unit at Queensland Police to talk about Project CASM which is the Community Against Substance Misuse. A couple of years ago, Brisbane City Child Protection Investigation Unit saw a problem in the local community of children/juveniles stealing cans of deodorant for sniffing. Retailers were being hit with up to 30+ cans of Deodorant stolen without staff...

On today's episode we are joined by Glen Forrester: https://www.linkedin.com/in/glen-forrester-a1b483b0/ , Loss Prevention Manager at Foodstuffs South Island and one of the PPFF Committee Members. Sometimes we assume that what happens here in Australia is mirrored over the ditch with our mates in New Zealand, but there are often small differences in NZ Retail Loss Prevention that we can all learn from. Lucky for us we have a Kiwi Committee Member who can give us the low down from the land of...

On today's episode we're joined by Veronica Denner : https://www.linkedin.com/in/veronica-denner-b366385/ , Group Head of Loss Prevention & Risk at APG & Co and one of the PPFF Committee Members. A survey, commissioned by Hubbed which represented a panel of 1010 Australian shoppers was published in December 2020 that said 1 in 4 Australians experience parcel theft and some 58% of respondents worry about their parcels being stolen. Interestingly, a further 41% believe they are not...

On today's episode we're joined by Nick Smith :https://www.linkedin.com/in/nicksmith11/ , Group Loss Prevention Manager from Chemist Warehouse Retail Group and PPFF Committee Member. We've seen a lot of changes over the past 12 months of how we all conduct business, from being able to respond to lockdowns and reopens, to "circuit breaker" lockdowns, to visitor counting, to increased customer violence, to significant growth in online sales and the list goes on. The traditional Loss Prevention...

Today we are joined by 3 RFID Specialists from Checkpoint Systems to get an update of what's happening around the world with RFID. Steve Howells : https://www.linkedin.com/in/stephen-howells-371345/ , based in Germany, managing the European RFID business, Phil Fisher : https://www.linkedin.com/in/phil-fisher-3b95535/ , leading the NA RFID team, and Mark Gentle: https://www.linkedin.com/in/mark-gentle-74817b186/ responsible for RFID in the ASEAN region. It's been a tough 12 months globally...