Join Chris and Brandon in Episode 127 of the Head, Heart, and Boots podcast as they explore cutting-edge leadership strategies tailored for today's diverse workforce. Discover how the emerging talent pool is driving the need for adaptive leadership behaviors and transformative workplace cultures to enhance team performance and thrive in the modern business environment. Key Insights: Transformative Leadership: Learn effective mentoring and coaching techniques that can boost both team...

In this empowering episode of the Head, Heart, and Boots podcast, hosts Chris and Brandon delve into practical sales strategies designed to revitalize your business and maximize opportunities, especially in tough times. Drawing from real-life experiences and detailed client interactions, this episode is a treasure trove of actionable insights that will help you focus your efforts, optimize time management, and leverage existing relationships for exponential growth. Key Takeaways: Anchor...

Cracking the Code on Sales Confidence & Team Vibes. Dive into this fresh episode of Head, Heart, and Boots where Chris and Brandon get real about what’s holding back your sales team and how you can smash those barriers. It’s all about pumping up your team's confidence and smoothing out the kinks between sales and operations. What You'll Learn: Boost Sales Confidence: Get the lowdown on building rock-solid confidence in your sales crew, so they're ready to conquer the world. Teamwork...

Dive into the game-changing world of restoration with Chris, Brandon, and industry guru Leighton on the latest "Head, Heart, and Boots" episode. They're slicing through the big issues with the "Cost of Doing Business" survey and revealing how data is the secret ingredient to professionalizing the industry. What You'll Discover:  Tackling Industry Hurdles: Get the lowdown on the economic challenges shaking up the restoration scene and how unity is our secret weapon.  Game-Changing Tools:...

"Balancing Act: Crushing It in Business Without Dropping the Ball at Home" Dive into this lively episode of the Head, Heart, and Boots podcast where hosts Chris and Brandon tackle the real talk about balancing the hustle of business with the essentials of personal life. This is a perfect listen for entrepreneurs and leaders who are trying to keep their business sharp while making sure their personal life doesn’t fall by the wayside.  Sort Out Your Priorities: Get tips on managing your...

"Essential Listening for Restoration Business Owners: Learn to Master the Claim Process and Forge Stronger Partnerships with Insurance Agents for Outstanding Client Service" In this episode of "Head, Heart, and Boots," hosts Chris and Brandon explore the critical role of relationships between restoration business owners and insurance agents in the claim process. Key takeaways include: The evolving responsibilities of insurance agents and the impact on claim processes, with a focus on...

Dive into a new episode of "Head, Heart, and Boots" where Chris and Brandon chat with Dr. Jake Avila from Middle Tennessee State University about a super cool project he is working on – a degree program that’s all about getting into the nitty-gritty of restoration construction management. This isn’t your average chat about education; it's a deep dive into a program that’s set to shake up the restoration industry by pumping out pros who know their stuff from day one. Why You Gotta Check This...

Back at it again on the Head, Heart, and Boots Podcast, Brandon and Chris are diving into round two with the ever-inspiring Alex Duda. If you thought the first chat was full of gems, just wait until you hear what's up next. From the nitty-gritty of scaling up a business to juggling the balls of life without dropping any, Alex is laying down his journey from managing a hands-on restoration gig to leading a tech startup with big dreams and bigger challenges. What You'll Get:  Real Talk on...

Dive into a transformative discussion on the power of self-trust with Brandon and Chris on the latest episode of Head, Heart, and Boots. Uncover the critical role of fulfilling self-promises in building self-confidence and navigating personal and professional growth. This episode provides actionable insights on enhancing discipline, balancing relationships, and the positive impact of small, consistent actions on your overall well-being. Learn how to combat self-betrayal by acting on positive...

In this engaging episode of Head Heart & Boots, Chris and Brandon delve into essential tactics for transforming customer interactions into enduring business opportunities within the restoration industry. They underscore the power of first impressions, the strategic handling of customer interactions from the initial call through to project completion, and the seamless integration of services from emergency response to reconstruction. Key Takeaways:    First Impressions Matter: The...

In this thought-provoking episode of the Head, Heart, and Boots Podcast, hosts Chris and Brandon sit down with David Oburst, the Chief Product Officer at Verisk, to explore the fascinating world of artificial intelligence and its impact on personal growth, leadership, and the restoration industry. David shares his journey of self-discovery through the podcasting experience, revealing how it has challenged his perspectives and fostered personal growth. Key Takeaways: AI as an Enhancement:...

In this episode of the Head, Heart, and Boots Podcast, Chris and Brandon tackle the critical topic of conflict resolution and management within business settings. This episode delves into the importance of creating a culture that navigates and resolves conflict effectively, emphasizing the significance of aligning actions with company values and standards. This episode not only offers practical advice on conflict resolution and leadership but also serves as a compelling narrative on the...

The episode of the Head, Heart, and Boots podcast featuring Chris and Brandon offers a wealth of insights on leveraging “the halo effect” to enhance customer experience and drive business transformation. Key Takeaways:  Importance of First Impressions: The halo effect underscores the significance of making positive first impressions in every aspect of business, from the appearance of company vehicles and employee uniforms to the initial customer service interaction. These first impressions...

In this episode of the Head, Heart, and Boots Podcast, your hosts Chris and Brandon dive deep into the essence of personal and business transformation within the dynamic Disaster Restoration industry. As the discussion unfolds, Chris and Brandon address a common challenge many business leaders face: hitting a ceiling in their business growth, particularly when stuck at a certain revenue level. KEY TAKEAWAYS: Overcoming Growth Barriers:  Common challenges businesses face, such as hitting a...

This episode is a must-listen for business leaders, entrepreneurs, and anyone interested in the power of feedback to drive change. Whether you're navigating the complexities of operational management or seeking to foster personal growth within your team, Chris and Brandon offer valuable perspectives and practical advice to help you succeed. Join us for a journey into the heart of transformation, where feedback is the key to unlocking potential and achieving excellence. Key Takeaway: This...

In the latest "Head, Heart and Boots" podcast our host, Chris, dives into a captivating solo interview with Alex Duda, the innovative CEO and founder of Albiware.  In this episode, we explore Alex's remarkable journey from transforming his family's restoration company to spearheading a Silicon Valley-backed startup. It's a tale of resilience, strategic thinking, and visionary leadership.  Key Takeaways:  The power and importance of Google reviews in driving business success.   Keeping up...

In this episode of the HEAD HEART & BOOTS podcast, Chris and Brandon explore the themes of personal and business transformation, emphasizing the importance of aligning key performance indicators (KPIs), standards, and behaviors for success. Learn how these elements help unify an organization and provide a clear path for measuring business health and individual success. Key Takeaways:  Understanding the role of KPIs in unifying organizational goals.  The significance of standards in...

"What about the Vets", With Rod Cruce   In the latest episode of Head Heart and Boots, host Brandon delves into an engaging discussion with Rod Cruz of Trifecta Growth Institute. As a seasoned Special Forces veteran, Rod brings a wealth of experience from his military background, offering unique perspectives on leadership, adaptability, and transitioning from military to civilian life.   Key Takeaways:  The Value of Veterans in Business: The episode emphasizes the unique skills and...

In this episode of the "Head, Heart, and Boots" podcast, hosts Chris and Brandon delve into the complexities of personal and professional relationships, particularly focusing on the theme of interpretation and response to experiences and interactions. Episode Highlights:  The episode evolves into a rich conversation about how our perceptions and past experiences influence our professional relationships and decision-making. 🔍 Key Takeaway: The episode provides an insightful look at how our...

🎙️  Join Chris and Brandon as they dive into the first official episode of 2024, recorded on New Year's Eve. It's a powerful conversation that will leave you inspired to tackle the year ahead with a fresh perspective. 🌟 What’s Inside:    Back to the Mic: After a break, we're thrilled to return to the studio, bringing you insightful discussions and personal stories.    Rethinking Resolutions: Forget traditional New Year's resolutions! We're talking about crafting a meaningful vision for...

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with...

Here’s a special episode from a recent Floodlight Friday Livestream. Brandon and I dive deep into discipline, the benefit of certain disciplines for each of us, the importance of it as a leader. Check out the conversation and share it with a fellow business-owner friend.   Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission...

If you've listened to previous book club episodes with Eric and Larry, you know you're in a for a good time. There's always a lot of horsing around, and a lot of great masterminding and story-telling between the 4 of us. This book Who Not How is an awesome leadership primer and does a great job refocusing us on the importance of recruiting force multipliers into our business. In fact, it was a big motivator for Brandon and I to finally pull the trigger on a business manager for Floodlight....

This is our second Rabbit Trails episode- we ended up landing on time management. We also touch on ChatGPT and a few other items, podcasts. It's a good meandering chat.  Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.   Thank you sponsors!  Liftify is for restorers who are looking to accelerate their online...

Do you ever feel like emotionally you're on thin ice? As leaders, we feel a lot of pressure to present ourselves as having everything together. We have fears, anxieties and hurts and dreams that often, no one else is aware of. Things we never share with anyone, maybe with the exception of our spouse or therapist. And yet, when we do share that stuff with other leaders or peers we trust, what we almost always find, is that we're not alone in those things. In many ways, we're all the...