Episodes
Brett debuts a new Online Fraudcast Segment -- The CyberSUCK News Report: All the News Only a CyberCriminal Would Love. Topics include the Che Browser, Uphold's New Bitcoin Debit Card, and a Cashapp Money Laundering Scheme. Special Guest "David" from the UK visits the Fraudcast to discuss SIM Swaps, Phone Ports, and more.
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Published 03/12/20
Consumers lost over $100 Million to Gift Card Fraud in 2019. Companies wrestle with this fraud damaging brand trust. Criminals love it and use gift card to launder hundreds of millions of dollars. Brett and Karisse discuss the issue.
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Published 03/05/20
Brett Johnson hosts the Fraudcast solo this week. Brett opens with his take on some of this weeks cybercrime news stories before taking listeners on a brief tour of the darkweb, showcasing how cybercrooks set up mobile devices to commit fraud.
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Published 02/27/20
Brett and Karisse discuss the increasingly growing problem of online criminals taking over customers accounts at the merchant level.
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Published 02/20/20
The Consumer, the Financial Institution, and the Merchant. Each siloed off from the next. Brett and Karisse discuss a specific type of reshipper fraud which involves taking advantage of those silos and their lack of cross communicating. A new fraud? Brett seems to remember....
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Published 02/13/20
Season 2 is LIVE, But SEVERAL Months late. Season 2 launches with an explanation of why. Is it proper to name companies who do wrong and misuse the power given them? Brett and Karisse have different opinions on the matter and the fallout of such led to several months delay in launching Season 2. Little Secret? Neither Brett or Karisse have changed their views on the matter. We both apologize profusely for the delay.
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Published 02/06/20
There is no better way to end the first season of Online FraudCast than with a live recording in front of hundreds of online fraud professionals! Starting off with "What The Fraud", we hear from two unassuming audience members, some of their favorite "fraud stories". Then, diving right into the topic of the episode, social engineering. Brett brought "show & tell" to the audience...the result of him testing his skills in social engineering prior to the conference. He shares the goals of a...
Published 06/05/19
Over the last year or so, Karisse has noticed a large divide between two groups that *should* be unified in their fight against online fraud and abuse: merchants and solution providers. This divide has led to frustrations, assumptions and burned bridges. Because Karisse has a 10,000 foot view of the industry and works with both merchants and solution providers in her consultancy, she's in a unique position to share the perspective of each side to one another. She also posted a survey on...
Published 05/21/19
Season 1 of the Online FraudCast is nearing an end, and Brett & Karisse talk about changes to the podcast for the upcoming Season 2 (by late June). Brett also shares some of his experience speaking at the CISO academy at Quantico last week, and they both talk about the importance of strategies to prosecute cybercriminals in order to start holding them accountable, something Brett feels passionate about, as going to prison was the catalyst for him changing his ways.Karisse talks about a...
Published 05/16/19
Recently, two of the most well known dark web markets have been taken down by law enforcement. What does this mean for the eco-system of cybercrime and the current landscape of fraud prevention if it's gotten harder to go about business as usual for these fraudsters? Or, does it mean they will work around it & come back stronger than ever? Additionally, a large online retailer recently alerted Karisse to new websites popping up selling products from the legitimate retailer's company at...
Published 05/09/19
One of the most asked about topics by online retailers (with physical goods) are around drop addresses. Residential addresses that are used unknowingly by the owner to receive packages, re-shippers, mules, "legitimate" freight forwarders....and now virtual addresses. What are all of these and how do they work? Why do fraudsters choose one over the other and what are they looking for in a place to ship items to? And, with so many different locations for fraudsters to select to receive your...
Published 05/02/19
It seems like recently there have been more stories in the headlines about fraud and cybercrime. On top of that, Karisse is wondering if she's bad luck for her friends and family, who have become recent victims of fraud. She shares some of these situations to educate listeners on recent scams against consumers, and Brett gives exceptional advice on what should be done to protect yourself from further fraud, whether you have been the victim of fraud already or not.Then, Brett talks about...
Published 04/25/19
This week's episode is a little different than most. This week, Brett & Karisse talk to Kevin Lee, fraud fighting veteran and former fraud leader at Google, Square and Facebook. -and current Trust and safety Architect at Sift Technologies. They discuss a lot of important topics such as:-The various threats and issues that Kevin faced in his career at 3 of the biggest companies in the world-The best career advice he has from his experience, and the best advice he's been given (from a...
Published 04/16/19
Brett & Karisse are back together on the podcast and this week they dive in to a great question from a listener: (when it comes to manual reviews) "When should we call the phone # on the order and what questions can we ask to verify if they're the cardholder or not?". Karisse shares tips from when she was a merchant, including one of her favorite "fraud stories". Brett also shares his unique perspective on this topic, especially since 10 years ago, it was possible he was on the other side...
Published 04/03/19
The online fraud prevention industry has changed a lot. Even in the last decade, we have seen hundreds of 3rd party solutions enter the market, all promising to reduce chargebacks and false positives. We've also seen venture capital firms invest Billions of dollars in fraud prevention technology companies. And we've seen thousands more professionals join the industry as merchants, vendors and everything in between. What do these things mean for the current "state of the industry" and what can...
Published 03/27/19
Beyond fraud prevention, what is a company's corporate and moral responsibility when it comes to content moderation and keeping their users safe? That is the question Brett & Karisse explore after another tragedy (Christchurch, NZ) was live-streamed on a social media platform. As commerce continues to connect strangers, allows people upload content without anyone reviewing it first, As commerce continues to connect strangers, allows people to upload content without being reviewed or...
Published 03/20/19
Collaboration in fraud fighting is essential, and on this episode, Brett & Karisse explain why it's important and various ways to collaborate within the industry. But first, they start off with a "What The Fraud" segment that involves El Chapo, Pre-paid debit cards and Brett being offered a job by the Sinaloa Drug Cartel! One of the main factors that contributed to Brett's success as a fraudster, was collaboration with his peers. Mostly on online forums, but also in person, online...
Published 03/12/19
One of the most requested topics for this podcast has been around chargebacks. Listeners have even started referring to this as Karisse's "favorite subject" (it's definitely high on the list!). While an hour is a short amount of time to try to explain everything about chargebacks, this should be a good primer to get you thinking about your company's chargeback strategy. As much of a pain as they are, they can also have value in providing business intelligence to your company and internal...
Published 03/04/19
Fake IDs are used for much more than minors trying to sneak in to bars. -And it's a subject Brett has been dying to talk about on the podcast for the last few weeks! But first, Brett & Karisse discuss last week's emotional episode and some of the responses of listeners. Then, they have two exciting announcements! The main topic of this week's episode is how fake identity documentation is being used to commit fraud online. As more companies are turning to identity documentation...
Published 02/25/19
Brett & Karisse are both back and ready to catch everyone up on their lives from the last 2 weeks. Also, both hosts were recently interviewed for a large podcast (link below) and wanted to "clear the air" about a few things that were said on that show. Then, the episode takes a sharp left turn, with Brett opening up more than he ever has on this podcast about his past. This episode is emotional, honest and real. **Child abuse is discussed in this episode; if this is something triggering...
Published 02/15/19
This week, Brett took one for the team, recording by himself, while Karisse recovers from losing her voice. In this episode, Brett touches on several topics such as sophisticated vs. unsophisticated fraud, preparing your employees to protect your company against the most vulnerable attack methods and a deep dive in to NEW techniques being used to commit synthetic identity theft. -This is especially important for financial institutions, companies with lines of credit and merchants with private...
Published 01/31/19
Last week, news broke of a new cache of stolen PII data being released. "Collection #1" consisted of over 700 million e-mail addresses and over 20 million passwords. And, it was reported more collections (2-6) would be released soon. But, shortly after the news was announced, many experts reported the bulk of the data had already been released in to the dark markets, so the majority of the "Collection #1" data was "old". Many experts stated this wasn't a big deal because the information is...
Published 01/25/19
When a company first starts receiving fraudulent transactions on their website, it's usually fairly easy to spot (if you know what to look for). But, after awhile, the fraud tactics will get more sophisticated and frequent. When is that tipping point and what causes it? That's the main listener suggested question Brett and Karisse answer in this episode. They also explore how a fraudster selects a new company to exploit and the things they look at to select the method they use and the...
Published 01/17/19
Brett & Karisse dive in to one of the "Top CyberCrime Trends in 2019", fake reviews online. While not directly related to payment fraud, there are several connections to the methodology and goals of the perpetrators. -To create a perception of reality and a narrative to manipulate consumer behavior to their advantage. And if you're a company that allows consumer reviews on your website, chances are your fraud department oversees the integrity of these ads as well.Then, Karisse tackles a...
Published 01/10/19
Brett & Karisse are both back from their travels & ready to dive in to talking about fraud. Brett starts out talking about his trip to speak at an International Security Conference in Istanbul, Turkey. Then, he convinces Karisse to share how she helped a famous former athlete re-cover their social media account after it was compromised due to Account Takeover. They also share their suggestions for New Years resolutions for fraud prevention professionals, based their observations of...
Published 01/03/19