Recently at Collaborative Inbound event or Collin24 , we met Mr. Faizal Iskandar Ghazali , the new Director of Business Development at Sunway Putra Hotel in Kuala Lumpur.  As many of you know, Sunway Putra Hotel is renowned for its prime location in Kuala Lumpur's central business district. It's situated right next to the World Trade Centre Kuala Lumpur, making it a perfect choice for business travelers and leisure travelers. Mr. Faizal is eager to connect with travel agents and other...

On behalf of Your Inbound Matters , we are deeply saddened to hear about the tragic loss of three lives during the water rafting activity at Sungai Kampar, Perak. Our heartfelt condolences go out to the families and loved ones affected by this devastating incident. May you find strength and comfort during this incredibly difficult time. Our thoughts and prayers are with you. Al Fatihah!

Are you ready to tap into the explosive growth of the global halal market? The Melaka International Halal Festival 2024 (MIHF 24) is your golden ticket to success! This podcast is your ultimate guide to MIHF 24, giving you the insider strategies you need to maximize your profits and dominate the halal industry.

Are Robovans and e-scooters the next game-changers in Malaysia’s tourism scene – or a threat to the traditional tour business? In this episode of Your Inbound Matters Podcast, we dive into the rise of electric transportation and what it means for the future of travel. Imagine tourists gliding through city streets on e-scooters or taking self-guided Robovan tours – without the need for a driver or guide. What does this shift mean for tour operators? And how can you stay ahead as...

In an industry where marketing costs and access to resources can be limiting, webinars offer a game-changing way to overcome these challenges and unlock new opportunities. By embracing this digital platform, you can expand your reach, connect with potential clients, and establish your brand—all without the high costs associated with traditional marketing. At Your Inbound Matters, we’re committed to helping tourism players like you stay competitive and connected. That’s why we’re inviting you...

Ready to boost your tourism game and wow your clients? In this episode, we dive deep into the world of STS Universal Travel Sdn Bhd—a transportation services heavyweight in Selangor, Malaysia. These guys are redefining travel with their all-in-one offerings: from bus rentals to private MPVs, panel and cargo vans, and VIP-level chauffeur-driven services. If you’re in tourism and need reliable, flexible, and premium transport solutions that leave a lasting impression, you’ll want to hear this....

Time flies, and in less than 60 days, we’ll be stepping into the new year! In Malaysia, we often focus on Chinese, Indian, and Southeast Asian tourists, but let’s not overlook the American market, which holds huge potential. Regardless of who wins the upcoming U.S. presidential election, Americans will continue to travel, presenting high-value prospects for Malaysia and Southeast Asia. So, let’s get into this episode and explore what American travelers will like and prefer in the...

Calling all inbound travel agents! Ever thought that sleep could be your secret weapon? Join us as Professor Dr. Louis Adaikalam, the visionary behind Sleep Recovery Tourism, reveals how quality sleep is transforming the travel industry. Through his Certified Sleep Recovery and Management Course, Dr. Adaikalam combines groundbreaking sleep science with adventure-packed retreats that boost productivity, reduce stress, and meet ESG standards. Learn how sleep recovery can be a...

Today , we address the struggles and opportunities our local agents are up against. *Why is it that so many of our inbound agents find it hard to stand out on the international stage, while foreign agents seem to have the upper hand? *What’s stopping our inbound players from building strong, direct connections with overseas clients without constantly relying on intermediaries? *And then there’s the big question: with inbound tourism feeling like an uphill battle, why do so many...

 If you're an inbound tourism player in Malaysia, it's time to take control and market directly to tourists from key international markets—think Chennai, Dhaka, Sri Lanka, and Dubai.  Not only will cutting out the middlemen increase your margins, but it will also allow you to build a powerful brand that stands on its own in the global tourism industry.  When done right, this strategy will attract international tourists directly to your doorstep and, soon enough, international players...

Welcome to Your Inbound Matters! Today, we’re diving into a topic that’s transforming the travel industry—and that hits close to home for all of us: The Death (and Rebirth) of Travel Agents. With the rise of online booking platforms and DIY travel planning, you might think the role of travel agents is a thing of the past. But in reality, this change has sparked a new beginning. Travel agents today are not just booking vacations; they're curating tailored experiences, becoming trusted travel...

Inbound tourism in Malaysia has hit a wall. We’ve been feeling the pressure: no new products, weak promotion, outdated services, and worst of all—a fragmented industry. Everyone’s operating in silos, making collaboration almost impossible. But here’s the good news: On November 12th, from 2 pm to 5 pm in Ampang, KL, we’re breaking down these walls.

The UK Foreign Office has issued an urgent travel alert for 18 countries, including the United Arab Emirates, Israel, and several other Middle Eastern nations

What's in the future of tourism

I’m excited about today’s episode because we’re exploring one of the most dynamic markets in tourism—China. Today, we’re diving into the latest trends and insights on how to effectively work with the Chinese travel trade, drawing from an expert-led webinar by Dragon Trail International and COTM.

Today, we’re exploring an exciting and timely topic—The Way We Travel, inspired by the latest report from McKinsey. This episode dives deep into the changing landscape of global travel and tourism, revealing trends, traveler expectations, and the forces shaping the way we explore the world today. From shifts in traveler priorities to the influence of technology and sustainability, McKinsey’s report sheds light on what’s redefining travel experiences for both consumers and industry players...

Welcome to another episode of Your Inbound Matters podcast! Today, we're diving into the story of The Saujana Hotel Kuala Lumpur in Subang, a key player in Malaysia’s hospitality scene. Recently, The Saujana team participated in the Malaysia Indonesia Tourism Exchange, or MITEX, held in Jakarta, where we had the chance to speak with them and gain some valuable insights. Let's listen in and discover what makes The Saujana Hotel stand out!

Today's episode about Budget 2025 for tourism industry which was tabled at the Parliament recently .

In today’s episode, we’re diving into the State of Travel 2024. We’ll explore over 350 insights that define where the travel industry stands right now and the trends poised to shape the future of tourism worldwide. From emerging markets to the latest tech advances, these insights will equip you to adapt, innovate, and thrive in the ever-evolving travel landscape. So, get ready to explore the key takeaways and game-changing trends that are setting the tone for travel in 2024 and beyond. Let’s...

This is the first episode of Your Inbound Matters Podcast Episode