Great Podcast!!!
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“Tom does an amazing job of being honest while sharing his expertise. It’s great to hear him hit on a strong variety of relevant topics. His openness and generosity is invaluable. As an executive of call center management myself, his voice is definitely that of an expert. Keep up the great work Tom!!!”
Mikey Rocco via Apple Podcasts ·
United States of America ·
03/15/21
More reviews of Advice from a Call Center Geek!
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“How awesome! Thank you Tom for your willingness to share information with Contact Center Leaders. I look forward to listening to more and learning. I shared some of his content with my direct reports to help them learn is well. Looking forward to engaging with this community! Keep the great...”Read full review »
JMC 610 via Apple Podcasts ·
United States of America ·
05/13/20
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“I am a new Assistant Manager of a call center and this podcast is amazing! Very helpful tips that can be implemented right away. It has Ideas that I would have never thought of. Thank you for creating it! Please continue to do it weekly because you have a fan for life!!”
new assistant manager via Apple Podcasts ·
United States of America ·
02/23/20
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“I’ve found this podcast to be super helpful and timely ... especially for someone fairly new to call center management. The length is perfect and always leaves me with good take-always! Tom is also very responsive with any follow-up questions. Thank you!”
Kat_T_TX via Apple Podcasts ·
United States of America ·
12/10/19
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