Very informative
Glad I stumbled across, as a rep from a call center I think it’s interesting and informative.
soanna11 via Apple Podcasts · United States of America · 01/02/19
More reviews of Advice from a Call Center Geek!
This podcast is a classic ‘I just want to share what I know’. The host grew up in the contact center industry and obviously combined reality with a vision of what his company could become. He shares lots of people management ideas he’s used in the past and discusses how he’s keeping his business...Read full review »
Mrmhendrix via Apple Podcasts · United States of America · 08/26/20
Great show for the Call Center community. Perfect length, good production (could clean up the audio and move all announcements to the end), and great information for both the advanced agent and leadership in contact centers.
mbm05e via Apple Podcasts · United States of America · 12/02/19
I got to say, haven’t attended a Podcast or read a management book that have excited me in a long time as much as Advice From a Call Center Geek. As a Performance Management Coach these are workable resources that I have found multiple uses: coaching sessions, brainstorming, training,...Read full review »
ccoach.white via Apple Podcasts · United States of America · 03/08/19
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